TriWest Healthcare Alliance Interview Questions | Glassdoor

TriWest Healthcare Alliance Interview Questions

Updated Jan 2, 2017
24 Interview Reviews

Interview Experience

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  1. Helpful (1)  

    Patient Care Coordinator Interview

    Anonymous Employee in Wichita, KS
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at TriWest Healthcare Alliance (Wichita, KS) in September 2016.

    Interview

    Phone interview with recruiter. Then a week later had phone interview with a supervisor. We had to reschedule to the next day . he was very apologetic and very informative about the company and the job duties. He gave a lot of feedback to my answers.

    Interview Questions

    • Name a time when you solved a problem successfully. Where do you see yourself in 5 years? How do your deal with stress in the workplace?   Answer Question

    Negotiation

    They made an offer and I accepted.

  2. Helpful (1)  

    Senior Human Capital Generalist Interview

    Anonymous Employee in Puyallup, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at TriWest Healthcare Alliance (Puyallup, WA) in July 2016.

    Interview

    I was impressed with quickly and efficiently the recruitment process was executed. I first had a phone interview with an HR Manager, the next day was scheduled for an on-site interview with the HR Director and the following next day phone interviewed with the VP of HR. An offer was extended to me within a few days. They were extremely professional and courteous during the on-boarding process.

    Interview Questions

    • I recall a question around military recruiting which I did not have previous experience with.   1 Answer
  3.  

    Patient Service Representative Interview

    Anonymous Employee in Jefferson, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at TriWest Healthcare Alliance (Jefferson, LA) in July 2016.

    Interview

    Hiring process was easy. I arrived to my interview early. I signed in and was brought to a room by two supervisors. They were very knowledgeable and welcoming. They asked a lot of character and/or personality questions. The two lady supervisors seem very impressed with my answers and advised I had the job at the end of my interview.

    Interview Questions

    • Describe a time when you had to deal with a upset customer?   Answer Question
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  5.  

    Outbound Patient Services Representative Interview

    Anonymous Employee in Rancho Cordova, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at TriWest Healthcare Alliance (Rancho Cordova, CA) in July 2016.

    Interview

    Interviewed with three supervisors; all very nice. Job requirements were explained thoroughly, as well as expectations. There was a panel, all three Supervisors work for different VA Medical Centers throughout California.

    Interview Questions

    • How well do you work with different personalities?   1 Answer
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Honolulu, HI
    No Offer
    Positive Experience

    Application

    I applied through other source. I interviewed at TriWest Healthcare Alliance (Honolulu, HI) in May 2016.

    Interview

    First interview with recruiter via phone, lasted 10 -15 min. Answered all my questions thoroughly.
    After interview was completed I was told I had to complete an online assessment, I would be contacted for face to face interview shortly. Received call about a week later to schedule second interview. Online assessment took five min at most.

    Interview Questions

  7.  

    Supervisor Medical Operations Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at TriWest Healthcare Alliance in October 2015.

    Interview

    There were two telephone interviews conducted over a two week period. The first was general in nature. The second involved more specifics. Both interviews were pleasant and conducted in a professional manner.

    Interview Questions

  8.  

    Operations Administrator Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at TriWest Healthcare Alliance (Phoenix, AZ) in August 2015.

    Interview

    Was thorough but all attendees seemed disinterested and like they would prefer to be somewhere else. The most interested person in the whole interview was the security woman. Wouldn't recommend if you are looking for a stable, professional environment.

    Interview Questions

  9.  

    Patient Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at TriWest Healthcare Alliance.

    Interview

    The entire interview process, from initial handshake to final exit, took approximately ten minutes. I was ushered into a room, asked a few quick questions, and was told that was it. The interviewer was casually dressed in pants that were frayed at the bottom from stepping on the hems. He seemed nice enough but not particularly interested in conducting the interview. Maybe he hadn't had a chance to eat lunch and was hungry.

    Interview Questions

    • Tell me about a time you helped a team member achieve a goal. Tell me about a time you had to explain something to someone who had difficulty understanding.   Answer Question
  10.  

    Team Lead Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at TriWest Healthcare Alliance (Phoenix, AZ) in July 2015.

    Interview

    I put my application on the website. Got a call the next day from a recruiter, whom set me up for interview three days later. Interviewer was nice but was very attentive to the answers I gave. Interview was a series of normal interview questions. Received a call about an offer 30 minutes after interview.

    Interview Questions

    • Name a time where you had to communicate "up" (to management) to seek support or change.   Answer Question
  11.  

    Customer Service Representative Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at TriWest Healthcare Alliance (San Diego, CA).

    Interview

    Arrived early for interview and waited to go in for interview. Interviewed with two supervisors who asked general interview questions. Answered questions and asked a few myself. About an hour or two after interview I received a call with job offer.

    Interview Questions

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