I applied online. The process took 2 weeks. I interviewed at USAA (Colorado Springs, CO) in Jan 2017
Interview
I applied online and was asked about a week later to participate in a phone interview. First conducted a phone interview before being asked to interview in person with two hiring managers. Both interviews utilizes STAR behavioral questions.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.