I applied online. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Nov 2016
Interview
30 min phone interview with USAA recruiter. Very casual, very kind, but a lot of questions of why USAA would be a good fit for you and using your background to prove it's a good fit.
I applied through a recruiter. The process took 2 weeks. I interviewed at USAA (Phoenix, AZ) in Sep 2011
Interview
the people were exteremly nice and friendly, asked some basic job related items and then got to know you as a person. couldn't have asked for a better job interview