I was contacted approximately 3 weeks after applying for the position online for an interview. The experience was terrible!! The recruiter would schedule a day and time for a phone interview, but never called. I left several messages for her, but she never answered or returned my phone call. There were a total of three scheduled interviews, and she failed to contact me or answer the phone for all three. I checked my application status online, and learned that I was no longer being considered.
2
Other Auto Adjuster III Interview Reviews for USAA
Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.
Interview questions [1]
Question 1
Tell us a time when you gave or witnessed great customer service
I applied online. The process took 2 weeks. I interviewed at USAA
Interview
Applied online
Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions
Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions
I was called about 2 days later for job offer
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer