I applied online. The process took 2 weeks. I interviewed at UniLodge (Sydney) in Feb 2026
Interview
Start with a self-introduction, then some questions related to the details of what you did in your past role. What were they like? And classic behavioural questions for a customer-facing role.
Interview questions [1]
Question 1
How confident are you in handling conflicts and customer complaints?
I applied online. I interviewed at UniLodge in Dec 2025
Interview
Got the first HR call to schedule the interview , Had the interview with hiring manager and senior team member. After a week HR called and told that I have been selected for the role.
Interview questions [1]
Question 1
About unilodge
About the customer service experience
About the incident handling practical scenarios
I applied online. The process took 1 week. I interviewed at UniLodge (Canberra) in Sep 2025
Interview
Start with presentation, have a kind of game session need you and your team to figure out what do you need to survive on island afterwards. In person interview for last session.
Interview questions [1]
Question 1
Your team need to choose 4 items out of 15 to survive on island and explian why