I applied through a staffing agency. The process took 3 weeks. I interviewed at United Airlines (Chicago, IL) in Oct 2020
Interview
The first interview was via Zoom with someone who was previously in the role and promoted.
The second interview was via Zoom with the hiring manager. It was relatively relaxed interview which discussed my experience and what the role would look like.
Interview questions [1]
Question 1
Q: How do you feel about the airline industry, especially with the pandemic and how air travel has sharply declined?