I applied online. The process took 1 week. I interviewed at UnitedHealth Group (New York, NY) in Mar 2022
Interview
Easy the Mgr that interviewed me was super nice The interview lasted 1 hour and the only reason why it stopped there is because she had another person to interview
the interview process with unitedhealth group was very fluent, virtual interview without any connection problems. questions stayed on the screen while having to record the answer which was very helpful when trying to answer questions.
I applied online. The process took 2 months. I interviewed at UnitedHealth Group (Tampa, FL) in Sep 2024
Interview
I’ve actually applied here twice. The first time I never heard back. The second time I was offered a video interview with only 5 days to complete it. The interview process was a waste of my time both times. It takes FOREVER to get a response at every step in the process.
Interview questions [2]
Question 1
How do you learn how to use new technology? How did you work through the challenge? How do you prefer to learn new technologies or technology-based tools? What help or support do you usually need while you're learning?
A typical interaction is speaking with a member on the phone, while navigating one or several resources to best assist and making notes in our systems). Describe your experience in working in a setting such as this.
I applied online. I interviewed at UnitedHealth Group (Denver, CO) in Sep 2024
Interview
Assessment then self video interview submission. Process was simple and relatively easy. The self interview has unlimited retakes before submitting which is nice to not have to be put on the spot to answer questions.
Interview questions [1]
Question 1
Name a time where you had to offer extra customer support.