VSP Vision Customer Service Representative CSR interview questions
based on 4 ratings - Updated Oct 30, 2023
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
4 interviews
VSP Vision interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at VSP Vision with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at VSP Vision as a Customer Service Representative CSR according to 4 Glassdoor interviews include:
Quick and really easy super friendly and had the nicest experience so far. They are really into growth. They are quick with training and expect for you to get right on the phone. Idk if that is a good thing yet.
I applied online. I interviewed at VSP Vision in Apr 2017
Interview
One on one in office with a customer service manager. Very welcoming representative of the usual managers. Not all as friendly once accepted. Training is thorough and staff is impressive.
It was through and informative 2 panel interview. They asked a lot of what if scenarios, and educated you on the company and the position. I was told a decision would be made and I would hear something within 2 days, I received a response that evening.
Interview questions [1]
Question 1
They asked about a situation where I had to comfort an angry customer.