I applied online. The process took 2 weeks. I interviewed at Vanguard (Phoenix, AZ) in Mar 2012
Interview
Started with 1 hour phone interview/screen. Lots of STAR questions, questions about financial industry and general interview questions. Went to interview in person, took about 4 hours. Two one on one interviews and a case competition was all it was. Also took a tour of the place. Work culture is strict and you would be on the phone all day for this type of position. Vanguard is very employee focused.
Interview questions [1]
Question 1
Tell me about a time you had to gain someone’s trust
I applied through other source. The process took 4 weeks. I interviewed at Vanguard (Malvern, PA) in Sep 2022
Interview
The interview for this role was a behavioral interview. The interviewers were very nice and made it easy to become comfortable so the pressure was not as bad once the interview began.
Interview questions [1]
Question 1
Tell me a time when you had to train or develop across divisions?
I applied through college or university. I interviewed at Vanguard (Valley Forge, PA)
Interview
Initial phone interview to get a gauge on your resume and personality. In-person interview had multiple rounds; group presentation to show what Vanguard has to offer, 1-on-1 and panel style interview, group tour of the campus. STAR format interview with basic questions. Performed a case study to determine how one would handle a problem situation/client. Fancy titles aside, this is a call center job through and through.