Vanguard Reviews | Glassdoor

Vanguard Reviews

Updated October 23, 2018
2,035 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Vanguard CEO Tim Buckley
Tim Buckley
114 Ratings

2,035 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Good work life balance every day" (in 356 reviews)

  • "Great benefits, culture, work-life balance" (in 238 reviews)

Cons
  • "The entry level call center environment is brutal" (in 165 reviews)

  • "Ridiculous long work hours are expected so work/life balance lines are very blurry" (in 54 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (11)

    "Excellent Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Investor in Charlotte, NC
    Current Employee - Personal Investor in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vanguard full-time (More than a year)

    Pros

    Highly ethical, caring environment.
    Excellent benefits and PTO
    Professional, well-run teams
    Skilled managerial staff

    Cons

    High volume phone center
    Have to be flexible to stay late if on calls.
    Must be able to adapt to new job responsibilities and changing processes


  2. "Human Resources Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 10 years)

    Pros

    Career Options and Support to pursue those options
    Flexibility
    Inclusive environment

    Cons

    At times we have been known to be slow to change, but I see that improving daily

  3. "Client relationship specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time

    Pros

    Great culture, work life balance, fun job helping clients!

    Cons

    Have to pass series 7 and 63 but ample time and great study materials provided!


  4. Helpful (10)

    "A Mediocre Experience for Developers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Vanguard full-time (More than 5 years)

    Pros

    I can only speak to my experience as a developer who was there for almost 5 years, but here goes:

    -Retirement contribution is very generous. 4% match plus 10% of your salary annually.
    -Work life balance is great. It is rare to work more than the 37.5 hour week.
    -There are opportunities to telecommute for developers here on most teams.
    -There are some great people you get to work with who truly want to help you succeed.
    -There is the opportunity to make a nice end of year bonus and partnership bonus at mid year.
    -The tuition reimbursement is quite nice.
    -There are nice benefits for those with families such as maternity leave.

    Cons

    -There is a forced ranking system performance review system here. Do not let them lie and convince you that it does not work that way.
    -The salary is woefully low for developers who have significant experience. They will bring up partnership and end of year bonus when you mention this. The reality is that both of those bonuses bring your compensation to what your salary should be at a company that pays you what you are worth.
    -Too many incompetent developers get pushed into tech lead and management roles. The key to getting promoted here is to latch onto the right side initiative and network with the right person. It really is unfortunate and demoralizing. Some managers are good, but the ratio of incompetents to competents is quite alarming.
    -The opportunity to work with various piece of technology is not great here. You will likely be on a web ui team, so if you want other experiences, then they can be few and far between.
    -Multiple reviews here describe Vanguard as a cult. Believe them. If you do not drink the koolaid, then prepare to suffer the consequences. They want drones.

    Advice to Management

    I'm not sure that management cares what people think, despite the annual polling they do to pretend as if they care.


  5. Helpful (7)

    "Great for Investors, not for Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time

    Pros

    10% Retirement Contribution along with 4% match

    Cons

    Poor Pay, Management is severely incompetent, the company wants yes men and doesn't expect anyone to question decisions made by management who has no idea of the business impacts from their decisions, will not promote based on qualifications, instead will only promote if you play the "get to know someone and suck up game"

    Advice to Management

    Get a better pulse on your employees and realize how poorly they are treated


  6. Helpful (9)

    "Don't do it. You will get berated by clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Specialist in Scottsdale, AZ
    Former Employee - Client Relationship Specialist in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vanguard full-time (More than a year)

    Pros

    401k plan, nice people in same boat

    Cons

    throw you to the wolves, mgmt/leaders are usually elsewhere when needed, treat you more like a number


  7. Helpful (3)

    "Mixed experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Malvern, PA
    Former Employee - Anonymous in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time (More than a year)

    Pros

    - salary can be market-competitive or above average if you are at the top of your field and coming from outside VG
    - VG pays most of your health insurance premiums, and it's good coverage
    - great 401(k) match and quarterly contributions
    - many people on the technical staff are top-notch

    Cons

    Reorganizations are too frequent and can be distracting. If you are in a technical discipline, it's best to keep your head down, focus on being a better master craftsman, and not get involved in Vanguard's politics and bureaucracy.
    Salary increase can be less than inflation even if you score well in their performance ranking system, so you could be working for less in real terms the next year. You may need to leave VG to realize salary growth or grow your skillset to stay competitive.

    VG is fantastic place to work for an investment management professional who needs to be in the Philly area or a project manager-type. These are great roles that VG's leaders value highly that can enable a fulfilling, long-term career. For all other professionals, I think it's a mixed bag. Kind of ironic for a company that operates almost entirely digitally.

  8. "Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Transition Specialist in Malvern, PA
    Current Employee - Account Transition Specialist in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than a year)

    Pros

    Good Benefits, Crew Health, Good People

    Cons

    Low Salary, No Commission, Hard to move up


  9. "Great Benefits - Monotonous Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Scottsdale, AZ
    Former Employee - Operations in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time (Less than a year)

    Pros

    Vanguard offers really good benefits to all full time employees. Management is supportive.

    Cons

    The work is very monotonous. Perfect example of feeling like a "drone" in the office.


  10. Helpful (5)

    "Ethical company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Vanguard full-time

    Pros

    Ethical and mission driven
    No layoffs

    Cons

    Large pay disparity between those promoted internally and those hired externally

    Advice to Management

    Eliminate 7% raises for promotion and pay market rate.

    Be careful in how diversity policies are implemented. It is beginning to cause morale problems.


Showing 2,035 of 2,151 reviews
Reset Filters