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      Vanguard

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      Retirment Plan Service Representative Interview

      Apr 26, 2021
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Vanguard (Phoenix, AZ) in Mar 2021

      Interview

      Interviewer was very ridged and seemed uninterested in the company she was trying to get me to work for. I was asked multiple behavioral questions and after each one she critiqued my answers and asked for a different response. When the interview was over, I was brushed off and I really did not feel welcomed.

      Interview questions [1]

      Question 1

      Describe a situation where a conflict arose and you had to solve the problem? How would you respond to a customer who doesn't know if they want to close their account or not?
      Answer question