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      Vanguard

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      Compliance Administrator Interview

      Jan 23, 2016
      Anonymous employee
      Scottsdale, AZ
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at Vanguard (Scottsdale, AZ)

      Interview

      There is a phone interview to determine if you would be a good fit in the Vanguard culture. This is usually a 15 min conversation. Next if they decide you will move to a face-to-face interview and if that interview goes well they will move you to a 2nd or 3rd round depending on the number candidates and number of openings. The face-to-face questions are pretty standard. They start with getting to know you and your 3 strengths and weaknesses(opportunity areas) then on to competency based questions, referred to as S.T.A.R. format (Situation Task Action Result). They heavily base their final decision on how well you answer the S.T.A.R. questions. I am not posting the questions but the competencies that they are seeking with the questions, you will need to determine which competency fits with the question asked.

      Interview questions [5]

      Question 1

      #1 Initiative and Perseverance: Process Improvement
      Answer question

      Question 2

      #2 Client/Customer Focus: Is dedicated to meeting and exceeding expectations and requirements of internal and external clients. Talks and acts with the client in mind.
      Answer question

      Question 3

      #3 Adaptability/Flexibility/Dealing with Ambiguity: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
      Answer question

      Question 4

      #4 Communication Skills: Ability to effectively communicate in calm and difficult environments; assess clarity and appropriateness of speech in the interview.
      Answer question

      Question 5

      #6 Teamwork: Has team experience; works cooperatively with others; assess teamwork examples. #7 Analyzes and Resolves Issues: Systematic approach; thoughtful and analytical; not speedy and impulsive; fact-finding; evaluation of causes and solutions; and implementation.
      Answer question
      6

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