The interview is normally with an HR business partner and a Senior Manager. They are looking for very specific things in your interview. It's graded on a score of 0-5 and a score of 2 or less, means you're automatically disqualified for the position regardless of references, experience or ability to do the job.
Other Customer Service Supervisor Interview Reviews for Verizon
I applied online. I interviewed at Verizon (Atlanta, GA) in Jul 2019
Interview
3-step interview process: 1) Brief Call with the Recruiter, 2) Interview with Hiring Manager, 3) Interview with Sr. Managers in the Department. Interview was simple and they gave lots of information regarding the role.
Interview questions [1]
Question 1
What social media platform is currently trending most right now?
I applied in-person. The process took 4 weeks. I interviewed at Verizon (Charlotte, NC) in Jun 2018
Interview
It was about 4 weeks long and behavioral based questions . You had to go through 3 separate interviews and each interview was with different levels of management. First with hr, the \n senior managers, then the directoe.
Interview questions [1]
Question 1
Tell me abut a time where you had to prioritize your work? What did you do? What was the outcome?