The process took 5 days. I interviewed at Verizon (Wilmington, NC) in Jan 2010
Interview
Filled out an online application and in less than one week a verizon rep called me back to schedule a telephone interveiw, for later in the day. The telephone interveiw was really relaxed and easy the rep was easy to speak with and very professional. She explained my duties, hours, training and benefits that would come with the job. I had to decline due to the hours however
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
