I applied online. The process took 1 week. I interviewed at Virgin Active (Nottingham, England) in Jun 2016
Interview
Applied online through their website, was called a few days later and asked to come in for a one to one interview. They asked lots of basic customer service questions. Felt like a positive interview but didn't get an offer as they don't want to hire short-term staff (I'm a student). Heard back around a week or 2 weeks later.
Interview questions [1]
Question 1
Tell us about a time you have given good customer service
The process took 1 day. I interviewed at Virgin Active (London, England)
Interview
Good and pretty easy, some of it was group assessment and then there was a one on one interview. You had to be able to stand out in the group assessment and then be pleasant and friendly in the one to one
I applied online. The process took 4 days. I interviewed at Virgin Active (Brighton, England)
Interview
I applied at the Brighton branch. This has to be one of the best interview's I have been to. Andy, who interviewed me made me feel relaxed and calm to answer my question and assured me not to feel nervous.
He got to the point and asked me very basic customer service questions. Nothing too daunting!
We then discussed hours and role specification.
I have high social anxiety and believe me when I say I felt relaxed.
Interview questions [1]
Question 1
Describe Past experience ?
Describe good customer service?
What would you do if your colleague was by pulling their weight?
How many hours?
