WHSmith Interview Questions | Glassdoor

Find your next job here

WHSmith Interview Questions

Updated Feb 10, 2018
108 Interview Reviews

Experience

Experience
76%
17%
7%

Getting an Interview

Getting an Interview
78%
12%
7%
1
1
1

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy

Candidate Interview Reviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty
  1.  

    Sales Assistant Interview

    Anonymous Employee in Royal Tunbridge Wells, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at WHSmith (Royal Tunbridge Wells, England (UK)).

    Interview

    I applied first online filling out their own apliccation form.
    Later, I was contacted by a memeber of the recruitment team to set up an interview in person with the manager. The interview was relaxed and he avoid the typical questions like "Tell me a situation in which you have to play in team, or handle pressure, or solve a conflict or..." Instead, he explained the role and asked about previous experience.

    Interview Questions


  2.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Aberdeen, Scotland (UK)
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at WHSmith (Aberdeen, Scotland (UK)) in January 2018.

    Interview

    I walked into the store and just handed in my CV. The next day I got a call for an interview the following day. The staff were very nice and friendly even before I got the job.

    Interview Questions

  3.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Kingston upon Hull, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at WHSmith (Kingston upon Hull, England (UK)) in November 2017.

    Interview

    The woman who interviewed me was really friendly, she took me into a private room with another lady who took notes and started firstly talking about availability, then questions including scenarios of what you’d do in that certain situation, then more about the job role uniform and salary. They also asked if I had any upcoming holidays to which I replied no.

    Interview Questions

    • What are your strengths and weaknesses?   Answer Question
    • What would you do if a mystery shopper came in?   1 Answer
    • Give us a time when you’ve participated in teamwork?   Answer Question

  4.  

    Customer Assistant Interview

    Anonymous Employee in Colchester, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at WHSmith (Colchester, England (UK)) in November 2017.

    Interview

    Easy interview if you know what you are doing and have experience. Pretty much let everyone have a job, even the guy who I thought didn't do well.
    Group interview, just always be the first one to answer or ask questions. Other than that yh, around 7 people at the interview as well as the manager, Sandy, and two other members of staff

    Interview Questions

    • Tell us your name, age, what you are looking for within the job and something strange about yourself?   1 Answer

  5.  

    Sales Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at WHSmith.

    Interview

    Got an email asking me to go for an interview, then had a phone call asking what day I could come in, telling me what forms to bring in etc. Went in for the interview the week after, was took into a room for a one-on-one with the manager. Very casual and friendly atmosphere, had to fill in a few forms and was offered the job at the end!

    Interview Questions

    • Tell me about a time when you had to work well in a team.   Answer Question
    • Tell me about a time when you had to work to targets.   1 Answer
    • What do you know about mystery shoppers and how would you treat them if they were to visit your store?   Answer Question
    • How would you deal with someone complaining about a queue?   Answer Question
    • Why do you know about our company?   Answer Question

  6.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at WHSmith.

    Interview

    I applied online and got a call from the store manager a couple of days later inviting me in for an interview. It was a 1:1 interview with a variety of experience based questions, scenario questions etc. Then there was a short numeracy test. He said it would take 45mins in total my my entire interview ended up falling just short of that. It was very relaxed, felt more like an informal chat if it weren't for him taking notes. It was a very positive experience for me and I left the interview wanting to work there even more.

    After the interview he said he would be calling the successful candidates the next day and walked me out. I got a call at 9am the next day offering me the job and inviting me for an induction the next day.

    Interview Questions

    • What would you do if a customer was complaining about a long queue   Answer Question
    • What would you do if there was a mystery shopper in store.   Answer Question

  7.  

    Sales Assistant Interview

    Anonymous Employee in Folkestone, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at WHSmith (Folkestone, England (UK)) in October 2017.

    Interview

    Applied online through indeed, the next day I had a phone call inviting myself to interview. Was a relaxed interview with the store manager, followed the next day by a working interview, the following day I had the job

    Interview Questions

    • What relevant experience do you have?   1 Answer
  8.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Birmingham, England (UK)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at WHSmith (Birmingham, England (UK)).

    Interview

    The interview process was quick and easy although my interview time did say 11.00 am but was interviewed and hour later. I was told I would get a call to let me know if I got the job or not but since I have received no call.

    Interview Questions

    • They ask if you know anything about the company and if you give the date of when the company was founded they asked if you knew how old that would make the company.   Answer Question

  9.  

    Sales Assistant Interview

    Anonymous Employee in Bromley, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at WHSmith (Bromley, England (UK)) in September 2017.

    Interview

    Went in and asked to see manager. He took me into a small office room, had a relaxed atmosphere. He asked me some questions and took notes as I answered. Asked questions about myself then scenario questions then finished with a 15 minute numeracy test.

    Interview Questions


  10.  

    Part Time Sales Associate Interview

    Anonymous Interview Candidate in Glasgow, Scotland (UK)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at WHSmith (Glasgow, Scotland (UK)) in September 2017.

    Interview

    Applied online, got a phone call just over a week later inviting me for an interview. Was interviewed by the manager in an office/store room. He had a sheet of paper which he said had all the standard questions for WHSmith interviews. He filled in notes on this form as I answered. The interview went really quickly, it only took about 15/20 minutes. He told me I'd hear back on Monday. On Tuesday I got an email saying I didn't get the job.

    Interview Questions

    • Tell me about a time when you worked in a team?   1 Answer
    • What do you know about WHSmith?   1 Answer

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.