I applied through a recruiter. The process took 2 weeks. I interviewed at Wayfair (Ogden, UT) in Nov 2016
Interview
I was first contacted by one of Wayfair's recruiters who was very upbeat, polite, and positive.
After speaking with her I had two additional interviews--one with my manager and one with three managers.
They were always very kind, upbeat, and never made me feel too nervous.
I don't remember all of the questions, sorry.
I applied online. The process took 3 weeks. I interviewed at Wayfair (Orem, UT)
Interview
1. Interview with Recruiter who was so nice. The problem is that from the very first email, I told her I was only interested in working from my home office, and from her first response, she told me that though the majority of the team works in Ogden, UT that the company is moving into more virtual roles and there was flexibility with this position to be performed virtually as well. That is the only reason I started with this interview process.
2. Interview with Hiring Manager. The hiring manager was very interested in different learning methodologies that I had used in the past. Luckily, I have my Master's in Education and have used several, but it was a really intense interview with really in depth questioning. They are moving to Articulate Storyline, so knowing that was important and impressive to the manager.
3. Test training. I was asked to create a 60 minute instructor led training for call center agents at Wayfair. I spent quite a bit of time on this and really dedicated a lot of time, even though I wasn't given many guidelines. I worked in Storyline, PowerPoint, and created a facilitator manual.
4. Interview with Content Development Team lead. This is where the manager confused me and asked me if I'd be interested in coming into the office at all. I told her that from the beginning I was told that this could be remote and she continued the interview like normal.
I got a call from the recruiter wondering why I was confused and why I thought this would be a remote position. I explained to her it was because she told me it was. I was really excited about the position and it was obvious by my work that I submitted that I was capable of creating high quality work under a deadline, but in the end she changed her mind and decided the work had to be performed in office. I just wish this had been clear from the beginning instead of wasting so much of my time with interviews and the project I submitted, which they never even bothered to provide me feedback on, which was promised regardless of whether I got the job or not. It was just a really negative experience.
Tell me about a time when you created a training and had a disagreement about the process or tools with the Subject Matter Expert and how you handled it.