Customer Care Professional applicants have rated the interview process at West at Home with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Professional roles take an average of 18 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at West at Home overall takes an average of 11 days.
Common stages of the interview process at West at Home as a Customer Care Professional according to 2 Glassdoor interviews include:
Skills test: 22%
Phone interview: 22%
Background check: 22%
Drug test: 11%
One on one interview: 11%
Personality test: 11%
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I applied online. The process took 2 weeks. I interviewed at West at Home (Huntsville, AL) in Aug 2011
Interview
the process was easy. go to their main website and fill out an application. a representative will call you and set up a phone interview. The phone interview is fairly easy they will ask you basic customer service questions, and get you to sell them something in your house for like a role play. If you do well you will get an email if you are hired.
Interview questions [1]
Question 1
Sell me a particular product you purchased in your home.