I applied online. The process took 1 week. I interviewed at Westin (Indianapolis, IN) in Nov 2018
Interview
Short, They mostly looking for customer service experience but I think they are willing to train any background. They really like to interview recent college grads, especially those in hospitality, communications, marketing , etc.
Interview questions [1]
Question 1
Situational questions - dealing with unhappy guests, service recovery, etc.
The interview was scheduled to be in person. I waited in the lobby for about 10 minutes to be seen. The interview felt like a conversation. I never received a call back.
It was a interview about 20 30 min, very friendly, in english, via skype. The interviewer made me feel comfortable and let me talk a lot. it was a great experience .
