The process was composed of 4 stages and it took a month from the first interview to the offer. The stages are: - Short interview (20 min) - Written Assignment with customer support related questions and Build a Website challenge - Interview with a Team Lead (1 hour) - Interview with HR and Site Manager (45 minutes) The interviews require a lot of preparation as most of the questions are based on examples and they are looking for someone with great experience in customer service. Everyone I interacted with was friendly and let me make questions and really understand the position to see if it would be a good match for me.