Customer Service Representative applicants have rated the interview process at Working Solutions with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 81.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 15 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at Working Solutions overall takes an average of 33 days.
Common stages of the interview process at Working Solutions as a Customer Service Representative according to 29 Glassdoor interviews include:
Phone interview: 24%
Skills test: 19%
Background check: 17%
Personality test: 10%
Presentation: 8%
Drug test: 7%
IQ intelligence test: 6%
One on one interview: 4%
Other: 4%
Group panel interview: 1%
Here are the most commonly searched roles for interview reports -
lack of information, they failed to inform me the job was only gonna be part time and I wasn't gonna be able to work full time. Therfore I was sure I could work 40 hours until later during the training
You have a recorded video of 5 questions that you must upload to their system. After it is reviewed, a recruiter will email you within a week with further instructions.
Interview questions [1]
Question 1
Describe a situation that you had to help a customer and they did not qualify but you used empathy.
I applied online. The process took 5 days. I interviewed at Working Solutions (Little Rock, AR) in Mar 2025
Interview
It was a simple interview process. Not complex at all. I wish more interviews were like this employer. It wasn't bad at all. It was mainly online, tech requirements, etc.