Customer Success Manager applicants have rated the interview process at Wrike with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 55.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 37 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Wrike overall takes an average of 26 days.
Common stages of the interview process at Wrike as a Customer Success Manager according to 21 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 16%
IQ intelligence test: 15%
Personality test: 13%
Presentation: 13%
Drug test: 5%
Group panel interview: 5%
Skills test: 5%
Here are the most commonly searched roles for interview reports -
Received an email confirming the interview after they told me they allegedly reviewed my CV.
This person contacts me for the interview and she was the worst person ever (professionally speaking). she didn't have a clue of what she was talking about. Had to read what HER company was about. Didn't even know the abbreviation of my job as written in the CV. After 35 minutes she tells me that she just saw that in the CV it says that I have less than one year of experience in the sales field and she doesn't know whether I could be good or not.
COME ON, after 35 minutes??? why recruiters don't read CVs before contacting people.
This thing never happened to me in all my life and I had interviews with lots of different companies.
Never again.
First round HR approx 20 mins
Hiring Manager Interview 30 mins situational questions
Homework case study which then you need to present in 45 mins to 3 people, additional questions in that round
Final interview with Department lead
Interview questions [1]
Question 1
How to deliver value to customers? How to run success plans
Was invited for an interview, however the recruiter wasn’t interested in an interview whatsoever. Finished in 5 minutes although it was stated it should take about 30-45 mins. They didn’t even turn their camera on.
Interview questions [1]
Question 1
Tell me about yourself and what is customer success to you
All I got to do was schedule a recruiter call, but the recruiter never showed up and did not answer my email when I followed up. The recruiter last minute rescheduled the timeframe, I confirmed the new time frame and then was a no show. It would be one thing if they apologized and answered my email, but nothing at all. This company seems to be doing bad fiscally, so I think I think it was net positive for me.
Interview questions [1]
Question 1
What time can you meet?
Can you reschedule your interview last minute?