The process took 2 days. I interviewed at Xerox (Bakersfield, CA) in Apr 2016
Interview
well once application has been submitted then your called in for testing, if you pass the testing and typing part of the application process you are then notified for an interview
Interview questions [1]
Question 1
have you ever dealt with an irate customer and how did you handle it?
I applied online. I interviewed at Xerox (Fort Lauderdale, FL) in Aug 2016
Interview
There were 3 interviews. Two were video, first one was phone call. I studied questions shown for tech support on this site and it helped me to be prepared. It wasn't highly technical, only a couple simple A+ type questions. Mostly want to know if you are available and understand customer service.
Interview questions [1]
Question 1
Are you available all the time including nights/weekends/holidays?
I applied through other source. The process took 3 days. I interviewed at Xerox (Bakersfield, CA)
Interview
Used a Mac Computer.. Asked me to look up info on the operating system accurately. Asked me to find who the CEO of the company, address, and phone sales/ customer service number on the Mac. Asked me tech questions...