Xerox Interview Questions | Glassdoor

Xerox Interview Questions

Updated Mar 27, 2017
1,002 Interview Reviews

Interview Experience

Interview Experience
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  1.  

    Pharm Tech Interview

    Anonymous Employee in Raleigh, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Xerox (Raleigh, NC).

    Interview

    none I just walked in and I was hired. there was no interview. I walked in they hired me and I started training that same day. I hope this helps.

  2.  

    Sales Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Xerox (Pittsburgh, PA) in January 2017.

    Interview

    Headhunter reached out to me with opportunity, and a sales manager called me with a 30 minute phone interview. There was a followup interview scheduled for their office a week later.

    Interview Questions

    • Have I ever been involved with B2B sales before, and if so, what were the results?   1 Answer
  3.  

    Customer Care Chat Assistant Interview

    Anonymous Interview Candidate in Lexington, KY
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Xerox (Lexington, KY) in January 2017.

    Interview

    I applied online and received an email following day for an interview request. After several email messages I've confirmed the day and the time. I've got an email stating to dress well and be prepared to be there min of 1.5 hours.

    Interview Questions

    • I'll be interviwed tomorrow and will post my experience   2 Answers
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  5.  

    Sale Executive Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4+ months. I interviewed at Xerox.

    Interview

    Brief phone interview with recruiter, follow up phone with hiring manager, follow up in person with hiring manager, negotiated salary, vacation time, etc., background and drug check, offer letter, hired. All in all about 4 months time elapsed, but could be less.

    Interview Questions

    • My experiences in this field.   1 Answer
  6.  

    Eligibility Specialist Interview

    Anonymous Interview Candidate in West Lafayette, IN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Xerox (West Lafayette, IN) in December 2016.

    Interview

    I went online and did the required tests and typing test. 2 hours later I received a call from a lady in another town. I went the next day for my initial interview. Did a series of questions on a word document and another typing text then spoke to a woman who seemed drugged up as she couldn't focus on the interview very much and she had "high hopes" for me. The day after I walked in to a place demanding I be dressed in suit type clothing to be interviewed by a woman with frumpy hair do, tights, jogging suit jacket, and house slippers. Afterward the woman who first interviewed me explained she was excited and would call me within the hour.... A few hours later I decided to call and the lady seemed as if she was drugged up again explaining "oh they said you expressed concerns of attendance". I told her that I never said anything along those lines. She said " I don't know. I wasn't there but we decided you weren't the right fit."

    Interview Questions

    • What are your short-term goals and long-term goals?   1 Answer
  7.  

    Project Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Xerox in December 2016.

    Interview

    Applied through company website, was contacted within a week by the recruiter. I had a phone interview with the recruiter and then in person interview with the manager of this position. Everyone was friendly and interview was relaxed.

    Interview Questions

  8.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Xerox.

    Interview

    Short Sweet and to the point. They want to hear what you have learned while you were a temp. They were very quiet and expected me to elaborate on several questions that they had.

    Interview Questions

    • What would you do when you have to service an irate customer.   1 Answer
  9. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Lexington-Fayette, KY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Xerox (Lexington-Fayette, KY) in November 2016.

    Interview

    Long but worth it. A bunch of computer work and tests. Took up to three hours. Give you a paper to go take a drug test. They give you two days but don't tell you that you have to do it before a specific time.

    Interview Questions

  10.  

    Customer Service Representative Interview

    Anonymous Employee in Highlands Ranch, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at Xerox (Highlands Ranch, CO) in November 2016.

    Interview

    Was contacted by a recruiter from my resume on a job board site and received an interview 3 days later. Everyone was very friendly and accommodating. I interviewed one on one with a recruiter and was then asked to take a computer assessment which took about 45-50 mins. After taking the assessment, I went over things again one on one with the same recruiter and was offered a position with a start date a week from the interview.

    Interview Questions

    • How comfortable are you with answering customers' questions about their billing?   Answer Question
  11.  

    Retention Specialist Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Xerox (Charlotte, NC) in November 2016.

    Interview

    Took 15 min computer assessment of order taking and timed typing test that most didn't seem to pass, must be over 75% accurate and 20+ wpm. Passed so got 1st interview a few minutes later, passed so got 2nd and 3rd. Offered position so was sent back to computer to receive emails with paperwork. I had a misdemeanor so had to fill out more paperwork and offer put on hold. 2 days later they rescinded offer. Funny that they are listed as a company that hires felons

    Interview Questions

    Negotiation

    No negotiations, offered rescinded due to misdemeanor

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