The day after I applied online I got an email from the recruiting team. Little did I know, this would be one of the best recruiting to interviewing processes I would experience from a company. Hands down, I felt informed, supported, and welcomed from every interaction I had. Whether it was my recruiters or the talented team managers that were interviewing me, it was positive, friendly, and had purpose. I was excited the whole time! Just by taking a glance at the benefits they offer employees and the culture they provide, you know Zillow cares for you from the first moment you start your recruiting process. I can go into more detail about the whole process but honestly that would take the fun out of it. Just know that the awesome recruiting team and managers will take good care of you every step of the way.
I applied in-person. The process took 2 days. I interviewed at Zillow (Seattle, WA) in Sep 2015
Interview
The hiring process was very quick and direct. I was hired within a day of my formal interview, and although it was nerve-wracking, the managers were great to talk to, and the director and program manager were all very friendly to get to know.
Interview questions [1]
Question 1
- Strengths/weaknesses
- Why are you applying for this position? & Why should we pick you?
- What are your previous jobs and how do they relate?
- What was a time you dealt with a difficult situation at work, and how did you manage it?
- How would you react to an angry and demanding agent?
- What do you value: customer service or business policies?
- How hard is it to say no? What is an example of when you had to say no to a customer, and how did they react?
I applied online. The process took 2 weeks. I interviewed at Zillow (Irvine, CA) in May 2016
Interview
I was contacted by a recruiter one business day after submitting my resume and application online. I was contacted by a recruiting specialist via email asking about my availability for the upcoming week to schedule a phone interview. During the initial phone interview the details of the position, pay, schedule, and the companies culture were discussed. At the conclusion of the conversation, I was informed that I would be contacted by the hiring manager to conduct a second phone interview. After speaking with the hiring manager I was invited to an onsite interview where I met with four individuals in a one on one setting. Everyone that I had the pleasure of speaking with was very polite and conversational rather that interrogation-like. After my one on ones I was again contacted by the recruiting specialist to arrange a final phone interview with the General Manager.
Interview questions [1]
Question 1
What about your past employment makes you a great fit for the position?