Zillow Reviews | Glassdoor

Zillow Reviews

Updated February 16, 2019
710 reviews

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4.1
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Zillow CEO Spencer Rascoff
Spencer Rascoff
565 Ratings

Employee Reviews

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Pros
  • "We also get a lot of vacation time which is nice, as Zillow really cares about it's employee's Work/Life balance" (in 87 reviews)

  • "Free food catered in at least once a week" (in 52 reviews)

Cons
  • "Very little work/life balance in sales positions" (in 18 reviews)

  • "Upper management turns a blind eye to employees who do not sell with integrity" (in 13 reviews)

More Pros and Cons

  1. "Great Company to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Zillow full-time (More than 3 years)

    Pros

    Zillow really invests in their employees

    Cons

    No cons at all at Zillow

    Zillow Response

    Feb 13, 2019 – CPO

    Thanks for your review. I am glad that you are having a great experience at Zillow Group! We always have opportunities to improve - so if you ever have thoughts or insights that you want to share... More


  2. Helpful (1)

    "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Product Manager in Seattle, WA
    Current Employee - Principal Product Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time (Less than a year)

    Pros

    - Genuine emphasis on career development
    - Wonderful colleagues
    - Company plays the long game

    Cons

    Nothing comes immediately to mind

  3. Helpful (10)

    "Awesome workplace - a lot of distractions though."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time

    Pros

    Work life balance, benefits, core values, opportunities for growth, communication,

    Cons

    Too much complaining from entitled co-workers..so many are just aren't focused on the work we are there to do but rather all of the SJW stuff happening.

    Advice to Management

    Eliminate the affinity networks, like other company's have started to do, they are encouraging separation and some groups are not all welcoming to those different than they are.

    Zillow Response

    Jan 3, 2019 – CPO

    Thanks for your review - we appreciate hearing your thoughts and I am glad you are having a positive experience at Zillow Group. The affinity networks are important to ZG and have become an vehicle... More


  4. Helpful (1)

    "Great place to work and grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow (Less than a year)

    Pros

    Amazing, inclusive culture. The company truly lives it's core values, all the way up to our CEO. Also growing a ton; Zillow Offers and Zillow Mortgage are very exciting new ventures.

    Cons

    Tons and tons of change; rapid growth means that there have been re-orgs as well as a lot of new teams, can be unsettling or overwhelming for some.

    Advice to Management

    We're becoming a true "grown-up", well-built public company, but don't lose the edge that made us a fast-acting, fun place to work.

    Zillow Response

    Feb 1, 2019 – CEO (Spencer Rascoff)

    Thank you for the great review! I couldn't agree more -- lots of growth, lots of change, and working hard to make sure we don't lose our edge that made this a fast-acting fun place to work.


  5. Helpful (6)

    "Chaotic"

    StarStarStarStarStar
    Former Employee - Marketing
    Former Employee - Marketing

    I worked at Zillow full-time

    Pros

    Good benefits and nice office location

    Cons

    The marketing org is a hot mess and there is a lack of process and decision making. Upper-level management thinks their job is to review and approve but lacks the ability to strategize.

    The company also seems to lack empathy for its customers and has made a few bad business moves with very little regard to how it affects the people who pay the bills.


  6. "Learned a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Zillow full-time (More than 5 years)

    Pros

    The company strives to do its best

    Cons

    The company has to sometimes make decisions based on whats best for shareholders and not the business and its customers

    Zillow Response

    Feb 13, 2019 – CPO

    Thanks for sharing your perspective. I am glad you feel like you have learned at ZG. We work hard to make long term decisions that are in the best interests of our consumers and customers. I would... More


  7. "Great place to work but always room to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time (More than a year)

    Pros

    fun culture
    nice office
    nice people
    opportunities for internal growth and transfers

    Cons

    inner circle of original employees and those with seniority control decisions
    backlog of projects cause delays
    Massive growth has caused zillow to become less dynamic and many voices and great ideas are overlooked

    Advice to Management

    Invest in your employees who are invested in the company and give larger raises to prevent losing talent. Be more dynamic even if it is impossibly difficult at times.

    Zillow Response

    Jan 26, 2019 – CPO

    Thanks for your review, I am glad you had an overall positive experience and felt there was growth opportunities at Zillow Group. I appreciate your advice to management - we are working hard to... More

  8. Helpful (3)

    "Best company I have ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ces in Denver, CO
    Current Employee - Ces in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time (More than a year)

    Pros

    I absolutely love Zillow and working for this company. The people here are amazing and the culture is great, as well as unbelievable health benefits. I love how there is a focus on ensuring employees have ample opportunity for growth, development and learning. We also get a lot of vacation time which is nice, as Zillow really cares about it's employee's Work/Life balance. I have every intention of staying and growing with this awesome company.

    Cons

    I have nothing but positive things to say about this organization.

    Advice to Management

    Keep doing what you're doing! :)

    Zillow Response

    Jan 17, 2019 – VP, Client Experience

    Thanks for this great review! You can help us keep improving Zillow by letting me or your manager know of any ideas or areas we can improve. Shoot me a note any time jrg@zillowgroup.com. -JR Gast... More


  9. "Fun Team"

    StarStarStarStarStar
    Former Employee - Consumer Advocate in Seattle, WA
    Former Employee - Consumer Advocate in Seattle, WA

    I worked at Zillow full-time (More than a year)

    Pros

    Good for entry level career starters wanting to gain experience in the tech world.

    Cons

    Little room to grow into management roles.

    Zillow Response

    Feb 7, 2019 – President, Zillow Brand

    Thank you for your review - we always enjoy hearing from our former employees! Glad you had a good experience here!


  10. "Awesome"

    StarStarStarStarStar
    Current Employee - Software Developer in Denver, CO
    Current Employee - Software Developer in Denver, CO
    Positive Outlook

    I have been working at Zillow full-time (More than 3 years)

    Pros

    Great place to work. Tons of fun.

    Cons

    Small company that is just starting.

    Zillow Response

    Feb 4, 2019 – CTO

    Glad you are having fun and finding ZG a great place to work. Curious about your comment about being a "small company". If there are things you see that we could improve on, please reach out and... More