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Full-timePart-timeApprove of CEO
Spencer Rascoff
545 Ratings
Pros
"Promotes a healthy work /life balance" (in 84 reviews)
"Great Benefits, Amazing Leadership, Intelligent & Caring Colleagues" (in 53 reviews)
Cons
"Very little work/life balance in sales positions" (in 19 reviews)
"Managers that have been there for years are lazy and if you report this to HR you get let go" (in 11 reviews)
Helpful (3)
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"9 Year Veteran"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zillow full-time (More than 8 years)
Pros
9 years ago, I started with a handful of sales generalists at Trulia. We quickly grew from a 5 to 200+ person sales organization, underwent an IPO, and successfully united with the Zillow Group family through an acquisition in 2015.
I can genuinely say that each year has felt like an entirely new startup company while still preserving the momentum and progress we’re creating. Personally, it has made my 9 years fly by incredibly fast.
But it’s not just fast and fun times with the BEST benefits and people...
My time here has proven to me that the leadership at ZG is thoughtful about our future. I absolutely trust that the company can navigate our disruptive industry and is willing to innovate to the degree that most companies seemingly only talk about.
While I feel like we’re only now at the top of the roller coaster ride, it’s completely reassuring to know the company I’m committed to is equally committed to me both personally and professionally. I’m proud to be part of Zillow Group and am excited for our future.Cons
Every industry is facing change. Zillow is not afraid to embrace change for the long term mission. This requires adaptability and willingness to be uncomfortable which is not for everyone.
Advice to Management
Continue to "turn on the lights" externally in the industry and internally with employees.
Zillow 2018-10-17 15:22 PDTHelpful (1)
![Zillow Logo]()
"Excellent Company, Interesting Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zillow full-time (More than 5 years)
Pros
Fantastic pay, fantastic benefits, fantastic opportunity for professional growth. I've been here 5 years and it's the happiest I've been at a job in my life. I have had the opportunity to grow in several roles and participate in many pilots (pilots are an excellent opportunity to live the core value #MoveFastThinkBig and really push yourself to do something new and amazing!). I've been mentored by some brilliant people, I've always felt like management is truly invested in my growth and in keeping the very best talent long term. In looking at what I "should" be making as an average for my job title, my actual pay at Zillow always comes out on top even without taking into account the extremely generous benefits. I've referred numerous people to work here, it's the best place to work!
Cons
I sound biased, but there really aren't any. It's not very fancy, so if your ego requires an office, the semi-casual open floor plan with no offices probably won't be your thing. But I love it.
Advice to Management
Keep doing things right!
Zillow 2018-10-16 06:00 PDT![Zillow Logo]()
"Great company, but PAC is a disappointing department"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI have been working at Zillow full-time (More than a year)
Pros
The perks and benefits of the company are obviously one of the best things about working for the company. Medical/dental/vision all offer great coverage, the well stocked kitchens are great, and the amount of PTO offered is generous.
Cons
Unfortunately, the cons of working in PAC seem to outweigh all the benefits the company has to offer. The company is headed in a great direction and does have a bright future, a lot of which depends on what the PAC department does, but they're not set up to fulfill this vision yet. The department is incredibly understaffed, particularly on weekends. This creates a negative environment because we are not living up to our promises and are setting ourselves up for failure. It's hard to remain motivated when you there are times that you simply cannot succeed, just because there are not enough people to do the job needed to be done. On days when the department is not running hours and hours behind schedule, there is still the problem of the job just being mundane and monotonous. For some, it may be an ideal position because it isn't the most mentally challenging job (though it is mentally draining), but for others with more ambition it can be a bit too simple. The Denver office, while growing, does not offer a lot of opportunities for growth in other departments, unless you're wanting to get into a sales role. Most of the job opportunities available will be at the headquarters in Seattle, which is unfortunate for those who do not wish to relocate. There are many other headaches that come with working as a Client Engagement Specialist, such as poor communication and lack of transparency at times, but right now the biggest issue is just the fact that the staffing levels are not set up in a way for us to do our jobs the way we should be doing them. They preach about a 6 Star experience for Beth, yet there are times that we're delivering a 1 star experience, if that. If the company has a specific vision, we should not begin executing it until we can do so in a way that provides our consumers with the service they deserve.
Advice to Management
Re-evaluate staffing levels, especially on weekends, so that we are not providing a poor consumer experience. Communicate more effectively with all the teams and be more transparent with current issues.
Zillow 2018-10-21 23:17 PDT![Zillow Logo]()
"Premier agent sales executive"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zillow full-time (More than a year)
Pros
World class organization with top flight compensation, employer paid health insurance, incredible management team, excellent work environment and fantastic work life balance. Massive amount of upward mobility. Incentives are endless for performing well. Consistent praise from peers and management.
Cons
They limit how much I can work
Advice to Management
Keep on changing the world of real estate
Zillow 2018-10-03 18:17 PDT![Zillow Logo]()
"A great place to work!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zillow full-time (More than a year)
Pros
My experience at Zillow Group has been one of the best! It's great to be part of a company that's mission driven, innovative, and cares about the employees. I truly enjoy the transparency leadership offers and an environment that promotes collaborative teamwork!
Cons
None that I can think of at this time.
Zillow 2018-10-02 15:32 PDTHelpful (1)
![Zillow Logo]()
"Awesome"
StarStarStarStarStarI have been working at Zillow full-time
Pros
Great work culture and food.
Cons
Parking can get pricey take the bus.
Zillow 2018-09-28 16:53 PDTHelpful (1)
![Zillow Logo]()
"Too much office-politics in AI .org"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Zillow full-time (More than a year)
Pros
Great work-life balance, free snakes; has opportunities to grow since AI at Zillow is still at early stage of development
Cons
Too much politics in AI: the ones with good relationship with senior management would get promoted regardless of their technical skills
Advice to Management
Hire better managers, especially the vps and sr directors. They can change the culture.
Zillow 2018-10-15 12:51 PDTHelpful (1)
![Zillow Logo]()
"Zillow Products"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zillow full-time (More than 3 years)
Pros
Great people and platform. Not as intense as Amazon
Cons
Zillow has a start up feel but are too big to be one so things are moving slower then they were 4 years ago. Zillow is an advertising company and is learning on how to build tech products. Not the best content platform
Zillow 2018-09-25 13:14 PDTHelpful (1)
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"Inside Sales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Zillow full-time (More than 3 years)
Pros
Great perks and fast paced environment
Cons
Monotonous work, cold calling, lack of upward mobility
Advice to Management
Promote based on leadership potential not just sales outcomes
Zillow 2018-09-18 17:28 PDT![Zillow Logo]()
"Awesome company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zillow full-time (Less than a year)
Pros
Awesome benefits, great people to work with, and its always exciting to come to work.
Cons
I feel like I'm underpaid or under appreciated for doing multiple job duties compared to the other offices that have multiple people doing my one job.
Advice to Management
Dont forget the little guys
Zillow 2018-09-19 10:01 PDT
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Zillow Response
Oct 18, 2018 – CEO (Spencer Rascoff)
Thank you for this great review.
yes, the company sure has changed in 9 years! But some things have not -- our focus remains on delighting consumers, making sure that our company is a great place to work in all of our offices, and acting consistently with our core values.
Thanks for being here.... MoreLess