Zillow Reviews

Updated Sep 19, 2020

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3.8
71%
Recommend to a Friend
91%
Approve of CEO
Zillow CEO Rich Barton
Rich Barton
108 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    COVID-19

    "Zillow… Simply the BEST!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Zillow Offers Advisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    I have been at Zillow for about a year and a half working in one of the newest divisions; Zillow Offers. I have experienced nothing but positive since joining this amazing company. The support we receive and the overall synergy and atmosphere is simply amazing. I have never experienced anything like this before. When I was first hired, the excitement to work for such an amazing brand was overwhelming and I can honestly say, they have lived up to their brand. Perfection. With everything going on in the world and Covid-19, no one was laid off. That was HUGE. When our division stopped buying homes, they found work for us in other departments and on other projects to keep us employed. The people are amazing. The benefits are amazing. I am truly happy here and would recommend Zillow to everyone!

    Cons

    I do not have any cons. I love it there. Zillow... is the best!

    Continue reading
  2. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    Great benefits, various office locations, different technologies, refreshers

    Cons

    many young interns, bad dentist insurance


  3. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Estimator in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    Everything about Zillow is too notch, world-class company.

    Cons

    Nothing. They do a great job at taking care of all employees.

    Continue reading
  4. COVID-19

    "Fantastic company that values employees and has an amazing mission"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    Zillow is a fantastic company that really focuses on an amazing mission to empower consumers in the process of buying, selling, renting or financing a home. The company cares about its employees deeply and this really shined through during the COVID pandemic. When other companies in our industry were shedding employees and pursuing layoffs and furloughs, management worked diligently to protect the company and employees. The benefits are amazing and joining Zillow has been one of the best decisions of my professional career!

    Cons

    None. This company is amazing.

  5. "great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time

    Pros

    Culture, innovation, teamwork. So many great benefits. Overall great place to work.

    Cons

    Really no cons to working for ZG!

  6. "Great Company to work at"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enterprise Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time

    Pros

    Amazing Company, with amazing benefits. Awesome culture, and wonderful collaborative atmosphere.

    Cons

    Promotes best salespeople, not always best people for management positions. Internal growth team needs improvement.

  7. "Great entry level position to an even greatest company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Connections Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    Culture, career development, best managers and coworkers I’ve ever had

    Cons

    WFH makes me miss our awesome office culture and free snacks

  8. Helpful (2)

    "Easily the BEST Company I've ever worked for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    Super transparent Leadership Team equipped with a STRONG Vision Workplace culture including (but not limited to): Affinity Networks, Volunteering, Distributed Workforce, Mental Well-being Classes, Virtual 5Ks, Tribute Mentorship Healthy Balance Sheet that's able to weather storms without disruption Uber smart, contagiously-team-focused colleagues Hyper-obsessed with all of our Customer Personas Partners with the BEST Brokers/Agents while others try to replace/eliminate them An all-encompassing company that leads the industry while everyone else follows

    Cons

    Because Zillow Group is a Team Sports, you don't hear about individual recognition as I've grown used to.

  9. Helpful (1)

    "Never thought I would this Job would make me the Happiest I've ever been in my life."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for less than a year

    Pros

    When I first started at Zillow I didn't really understand or grasp the day to day activities of what I would be doing. It is a grind. It isn't easy. You are calling 100's of Real Estate Agents across the country trying to help them build and grow their business. The other issue is that Zillow is the biggest and baddest player in the market so there are pre-conceived notions when it comes to that and building an entire industry from scratch. With that I love the challenge of engaging with agents helping them solve their problems and build their business by using Zillow as a medium to reach their customers in what ever way possible free or at cost. This company has given me the ability to provide for my family, a community to be a part of internally, and a place to both grow personally and professionally. I thank God every day for being blessed with such an opportunity and would tell anyone that they would be so blessed to be apart of this organization if they were offered to join as well.

    Cons

    Not much here beyond the little nitpicky things that you deal with internally at any organization. The who gets what, who's calling my account etc. The nice thing about Zillow is it's culture and people almost always do the right thing. If you don't your ousted pretty quickly.

    Zillow Response

    Zillow

    You are in a role that requires a lot and is critical to our company and growth. I'm moved by your words and the value you are finding in your experience. Thank you for sharing this feedback and for your contribution to Zillow's success.

  10. COVID-19
    Helpful (1)

    "One of the best places to work in Seattle"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    -Health, Dental, and Eye Care plans are top of the line -Benefits and perks in general at Zillow lead many larger tech companies like Amazon and Microsoft (more so before COVID-19 and WFH) -Company recognition of the importance of a sensible work-life balance -Sense of community within the company, even while working remotely -Indefinite work-from-home option -Company-wide efforts to improve WFH flexibility outside of typical 9-5 hours, especially for parents -The majority of the individuals that you work with are great people, inside and out of work. There is certainly a Zillow-factor for the type of people that are hired here. -Transparency from senior leadership -Diversity & Inclusion is highly valued and practiced

    Cons

    -Business roles do not receive the same degree of competitiveness as tech roles when it comes to compensation -As the company grows, most All Company meetings are beginning to feel more and more like stakeholder presentations compared to the exciting and inclusive update meetings held in the prior years -Upper management is largely dialing down on employee events like Holiday/Summer parties and ZG conferences to cut down on expenses, leaving company-wide morale noticeably lower than previous years -The amount of diversity seen in the workforce at Zillow does not match the amount of diversity seen in executive leadership

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    Zillow Response

    Zillow

    Allowing employees the flexibility to work from home indefinitely also means that opens us to being not just a great place to work in Seattle, but a great place for great talent anywhere. That's very exciting and lets us really expand our searches to ensure we're bringing in great and diverse talent. Thank you for what you shared here. You have some really great points that I will share with Crystal Tomczyk, our VP of Equity & Belonging. -VP, Recruiting

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