g c services interview questions

I was interviewed by a female senior reeking of cigarette smoke. The interview went well! I answered all her questions with probing questions. Deviating relevancy for my hopeful position, She showed some interest in state specific bankruptcy collection laws, which I advised ones I know of the top of my head. When describing hours I would work, she advised I would need to stay till 1pm to 8pm on two weekdays, which I replayed it would not be a problem. I inquired if the reason for staying late have to do with the FCC and time zone compliance, particularly account holders in CA, OR, NV, WA, and some of ID. She said yes; however, she incorrectly told me Nevada is not Pacific State. I did not correct her, thinking back, I probably should have. I could just tell she was annoyed.

They asked questions of scenarios of how you would react in certain situations ie: If the customer stated you were not right and demand you to correct their billing, what would you do? I was also required to take a typing test and questionnaire.