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      iCIMS

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      Customer Care Specialist Interview

      Feb 17, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at iCIMS in Jan 2021

      Interview

      The Talent Cloud made my interview process so seamless and enjoyable! After I submitted my application, I was contacted by the team to set up an initial phone call. Once the role was described to me in detail and I confirmed it would be a good fit, I was given time to complete 2-part assessment to measure my skillset. Next, the team scheduled a 30 min video interview with the manager of (specific department). I received my offer letter a few days after our conversation. It was no surprise that this SaaS company has their hiring process down so well!

      Interview questions [1]

      Question 1

      How do you handle difficult customer situations that arise while also managing a range of competing priorities in a fast-paced environment?
      Answer question

      Other Customer Care Specialist Interview Reviews for iCIMS

      Customer Care Specialist Interview

      Nov 30, 2020
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at iCIMS (Denver, CO) in Nov 2020

      Interview

      The interview process went smoothly, besides a delayed response on getting the job of not. The managers were great and very respectful. Each interview stage happened in a timely manner.

      Interview questions [1]

      Question 1

      Tell us about yourself and your work history relating to this position.
      Answer question