Initial: did it face to face through their job caravan. was asked about the general questions such as what do you know about being a CSR, why do BPOs exist, what can you contribute, and how do you see yourself 5 years from now.
Final: through phone call. was asked about situational questions and tested my empathy. it's more about the clarifications on my government requirements and my possible start date if ever i get hired.
Tip: watch yt interviews about BPOs and prepare your answers beforehand. Try to make it not sound like you memorized them.
I applied online. I interviewed at iQor (Santa Rosa, Laguna) in May 2026
Interview
First step was an Online Assessment with their website, and they will assess your results if they would proceed with the application or not. Fast hiring process, committed recruiting teams as they will continuously send you emails and notice for the final interview, unfortunately I did not had the chance to attend the final interview due to some commitments.
I interviewed at iQor (Dasmariñas, Province of Cavite)
Interview
It took almost 1 month. There is like an assessment first, I think to measure your english proficiency and work ethics then after that there is a face to face initial interview that lasted around 30 minutes then a final interview through phone.
Remote job two interviews main and follow up. Interviews are done over the phone. Must complete tasks best if done on pc. Must have high speed internet. Pics are required of internet equipment and verification of provider must also do a speed test.