Mission Our Purpose: To lead our clients and our team members toward fulfilling their full potential.
Our Mission: Driven by a commitment to ingenuity and excellence, we fuel progress by delivering innovative solutions, driving efficiency, and anticipating challenges to empower our clients and unlock new opportunities for growth.
Our Vision: Inspired by our mission, we envision an organization where innovation, collaboration, and integrity guide every action—empowering people and businesses to thrive together in a supportive, purpose-driven culture.
Our Core Values: Be Curious Be a Good Steward Put People First Be Accountable
Description WorkSmart IT Services is a client-first IT ally for growing businesses. Headquartered in Durham, North Carolina with offices in Charlotte and Atlanta, we help organizations make sharper decisions, reduce risk, improve resilience, and turn technology into measurable business momentum.
We deliver six integrated practice areas through one accountable team: IT Consulting and Advisory, AI, Cybersecurity, Hybrid Cloud, Managed Services, and Microsoft 365. Our 85-person team, including 60 engineers, supports more than 400 clients and 7,500 endpoints across industries where technology directly affects performance — including architecture and engineering, professional services, financial services, nonprofits, healthcare, manufacturing, and logistics.
We're built differently than the typical managed service provider. We don't measure success by tickets closed or devices monitored. We measure it by what changes for the business: faster decisions, clearer risk, less lost time, and stronger leadership confidence. Clients should leave every interaction with us delighted — that's the operating standard our team is held to, not a slogan on a wall.
A Microsoft Gold Partner and Sophos Platinum Partner, WorkSmart IT Services has been recognized on the Channel Futures MSP 501 and by Inc. 5000, Clutch, and regional business media for its work supporting growing businesses since 2001.
WorkSmart has an employee rating of 3.6 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WorkSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
To get a job at WorkSmart, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at WorkSmart and prepare for tough questions.
Overall, 67% of employees would recommend working at WorkSmart to a friend. This is based on 61 anonymously submitted reviews on Glassdoor.
31% of job seekers rate their interview experience at WorkSmart as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at WorkSmart.