Mission: Our mission is to enable our customers to deliver service that delights their customers, and to use service as a driver of customer engagement and revenue growth.
ClickSoftware develops software that is used by service companies to schedule and dispatch field service employees. Our software contains advanced decision-making algorithms that help managers optimize their business practices, helping them complete more calls per day, week, month, and year.
Our solutions address the fundamental questions of job fulfillment for any service organization: “Who does What, With what, When, Where and for Whom”. By automating this process, our customers are able to manage their service business more efficiently, saving costs and making customers happier.
We are the biggest, most versatile company in this field, delivering a complete end-to-end mobile workforce solution to the service industry that is comprised of over 20 years of experience and more than 500 person-years in research and development.
Master Every Moment that Impacts the Customer Delivery Process
We are a company in the service of service.
That’s why our mission is to enable our customers to be at their best at the moment that matters most - the service delivery moment.
Intelligent automation (our most powerful, unique differentiator)is deeply embedded in everything we do; allowing for optimized decisions and execution that will master every moment of the service chain:
With ClickSoftware, a new order emerges as service moments are brilliantly organized into a cohesive picture. And we do this for service organizations of all sizes at affordable prices.
Our solutions are available in the cloud or on premises.
ClickSoftware is brimming with intelligent, resourceful professionals who thrive in a collaborative environment whose foundation is built on mutual trust, respect and accountability. It’s time for you to join a technology leader that will challenge your skills and encourage you to provide new and daring ideas. If you’re seeking a “can do” culture and excel at tackling issues with great agility, we want to speak with you!
I have been working at ClickSoftware full-time (More than 5 years)
Great product, cutting edge technologies, rapidly growing market, awesome people, very positive momentum, top class leadership and management.
Can improve on Work/life balance.
I applied through an employee referral. The process took 4 days. I interviewed at ClickSoftware (Burlington, MA) in January 2017.
The interview process was great! Jen was incredibly helpful in guiding me through the process and sending correspondence frequently and in an organized manner. She was also very responsive via email and phone and answered my questions quickly. Additionally, interviewing with the team members I am currently working with was a great experience. It gave me a better sense of who I would be working with and there expectations.