ClickSoftware Reviews | Glassdoor

ClickSoftware Reviews

Updated March 29, 2017
122 reviews

Filter

Filter

Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
ClickSoftware CEO Tom Heiser
Tom Heiser
35 Ratings

122 Employee Reviews

Sort: Popular Rating Date

Pros
  • Nice environment to work, if not direct on sales (in 10 reviews)

  • 6 Easily manageable work-life balance (in 9 reviews)

Cons
  • product implementation can be a pain because of the R&D focus on feature savvyness rather than realiability (in 6 reviews)

  • Need to adjust to time zone for meetings (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "Best company I've every worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ClickSoftware full-time (More than 5 years)

    Pros

    Great product, cutting edge technologies, rapidly growing market, awesome people, very positive momentum, top class leadership and management.

    Cons

    Can improve on Work/life balance.


  2. "Dynamic, changing environment with high potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ClickSoftware full-time (Less than a year)

    Pros

    Exciting company. Coworkers are incredible. High opportunity for growth individually because there is so much changing.

    Cons

    Changing so much can lead to some feelings of panic and instability

    Advice to Management

    Keep up the communication!


  3. Helpful (2)

    "Take smaller bites"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ClickSoftware full-time (More than 3 years)

    Pros

    Growing but mix of SMB to enterprise is out of synch
    Hard working remote employees

    Cons

    Installed base versus more SaaS - unclear strategy


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Nice to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ample opportunity to work in different platform and Technologies

    Cons

    Some times people get more time than actual time to close the project

    Advice to Management

    Right Persons at right place


  6. Helpful (3)

    "Miserable"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ClickSoftware full-time (More than 3 years)

    Pros

    We have a great solution in the FSM world and some great employees.

    Cons

    Since the FP acquisition and new management came in, they have brought the company down, people and tons of knowledge are walking out the door. Management team is so inexperienced and selfish, it can actually be amusing to watch.

    Advice to Management

    Bring in some new folks who really know how to run an organization and can help turn us around and back in the right direction.


  7. "Great Company going good guns."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Lead
    Current Employee - QA Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ClickSoftware full-time (More than 8 years)

    Pros

    Great organisation... aligned to Customers.
    Good Leadership, with good passion.

    GO Clickers!!!

    Cons

    Lot of work to do. Have to move swift to consolidate its leadership position. You have it. Move on.


  8. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Burlington, MA
    Former Employee - Senior Project Manager in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ClickSoftware (More than a year)

    Pros

    Management, Benefits, flexibility, home-office, great environment

    Cons

    Partners, partners, partners, partners, partners.

    Advice to Management

    Build a Professional Services Team, solid to be able to install and support the installation and customization of the software, without partners.


  9. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stellar new management Team, great technology. The FSM market latest growth projection 21% CAGR to $5B market in 2020. What other industries growing that fast. 1st mover, created the market. Top notch partner ecosystem Love the culture. Plenty of health fruit/snacks delivered weekly in break room

    Cons

    Old office environment. Just changed configuration of office to make room for growth. Culture is to be in office which makes sense (a lot of impromptu hall convs.) but prefer to telecommute from home

    Advice to Management

    Stay the course. Keep doing what doing. CEO knowing everyone by 1st name, genuinely care about each employee.


  10. Helpful (2)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ClickSoftware (More than a year)

    Pros

    Good Product; talented engineering team

    Cons

    Bad management; they don't know how to run the company


  11. Helpful (3)

    "Was a nice company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ClickSoftware full-time

    Pros

    Work life balance was good. Had pretty good time with colleagues

    Cons

    Product was old and was not to the standard of current needs.



Showing 122 of 124 reviews
Reset Filters