ClickSoftware Reviews

Updated Apr 27, 2021

To filter reviews, or .
4.3
90%
Recommend to a Friend
95%
Approve of CEO
ClickSoftware CEO Mark Cattini
Mark Cattini
65 Ratings
Pros
  • "good management , work life balance,(in 29 reviews)

  • "Great people (well, just before the layouts), Great Technology(in 22 reviews)

  • Cons
  • "the Israel time zone took some getting used to; compared to US Companies(in 9 reviews)

  • "product implementation can be a pain because of the R&D focus on feature savvyness rather than realiability(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Great company to work for

      Jan 23, 2021 - Consultant in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Pros outweighed the cons there.

      Be the first to find this review helpful
    2. 5.0
      Former Employee, more than 8 years

      Family atmosphere and industry leading solutions

      Oct 13, 2020 - Solution Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, great leadership , great solutions

      Cons

      Compensation was lower than market value

      Be the first to find this review helpful
    3. 4.0
      Former Employee, less than 1 year

      Great Place

      Aug 17, 2020 - Sales Person 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Office atmosphere and co-workers were the bomb

      Cons

      They sold and closed up shop

      Be the first to find this review helpful
    4. 5.0
      Current Employee, less than 1 year

      A rocket ship about to launch

      Aug 27, 2018 - Director in Burlington, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I came to Click after spending 5+ years at one of the biggest tech companies in the world. I can tell you from first-hand experience, Click is a breath of fresh air. They are nimble like a startup, have the most incredible management team that is willing to roll up their sleeves and jump in the deal to help get it done. Click has a sales first focus that makes this 22+ year sales veteran excited to begin my day, every day. Not to mention, we have the best product in the market and the analysts agree. All the traditional bureaucracy and minutia of large companies does not exist here. If you need something, all you have to do is ask. Everyone is willing to help, including the CEO. They pay their talent well, so if you are a producer, you can make money here. It's an incredibly exciting time to be at Click. With the new leadership and focus on Customer Success, we are at a tipping point and we are poised for explosive growth. I am excited to a part of this incredible company.

      Cons

      The only con that I can see at this time are we move so fast, marketing sometimes has trouble keeping up. This is not a knock on them, but more of a testament as to how fast we are adding incredible capabilities to our already leading product.

      Continue reading
      9 people found this review helpful
    5. 5.0
      Former Employee, more than 3 years

      Great time at ClickSoftware

      Apr 2, 2020 - National Sales Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leadership, culture and integrity

      Cons

      company was purchased, so no ability to keep working for them.

      Be the first to find this review helpful
    6. 5.0
      Current Employee, more than 8 years

      Excellent Company to work with

      Nov 25, 2019 - QA Team Lead in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Works on best in technology. As it claims it is leader in FSM market.

      Cons

      Should have concentrated more on SMB market.

      Continue reading
      Be the first to find this review helpful
    7. 5.0
      Current Employee, more than 3 years

      Great Place to Work

      Nov 4, 2019 - Consulting Solutions Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Small team, collaborative culture, great career path

      Cons

      lack of communication and overall insight into future strategy

      Be the first to find this review helpful
    8. 5.0
      Current Employee, more than 1 year

      Growing company, great culture

      Jul 31, 2019 - Director in Burlington, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Welcoming, positive culture - freedom to work autonomously, run with ideas, etc. and support is there when you need it. Talented leadership team, focused on all the right things. Growing in every geography. The company is big enough for good coverage of all key business areas and career growth, yet small enough to get things done quickly.

      Cons

      None I can think of

      Be the first to find this review helpful
    9. 5.0
      Current Employee, more than 8 years

      Great workplace

      Oct 10, 2019 - Senior QA Engineer in Burlington, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      401k match 50% on the first 4% of salary, free snacks and beverages, work from home when needed

      Cons

      No career opportunities, few internal transfers

      Be the first to find this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Confident in new leadership

      Aug 17, 2018 - Anonymous Employee in Rovaniemi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive work atmosphere Good benefits Talented coworkers who are also nice people Sales doing extremely well Product is actually better than all the competition

      Cons

      Wish travel was more frequent and encouraged to foster connections between teammates across the globe Some great people left on their own after layoffs

      Continue reading
      2 people found this review helpful
    Viewing 1 - 10 of 286 Reviews

    Popular Careers with ClickSoftware Job Seekers

    Product Manager - Mobile
    Learn About the Job
    JobsSalariesInterviews
    Enterprise Account Executive
    Learn About the Job
    Senior Customer Success Manager
    Learn About the Job

    Work at ClickSoftware? Share Your Experiences

    ClickSoftware logo
    or