Working at Firstsource Solutions | Glassdoor

Firstsource Solutions Overview

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Mumbai (India)
10000+ employees
Unknown
Company - Public (FSOL)
Business Services
$5 to $10 billion (USD) per year
Unknown
Firstsource is an innovative provider of customer-centric business process services. With a network of delivery centers spread across India, Ireland, Philippines, Sri Lanka, UK and USA. Firstsource leverages the 'Rightshore' delivery model, to ... Read more

Firstsource Solutions Reviews

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Firstsource Solutions CEO & Managing Director Rajesh Subramaniam
Rajesh Subramaniam
171 Ratings
  • "Good first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Firstsource Solutions full-time (Less than a year)

    Pros

    customer service experience
    Depending on the contract, there is the ability to learn more about insurance coverage.
    Good place to start out with little to no former work experience

    Cons

    Most of the managers aren't focused on helping out their CSRs - there were only 1 or 2 supervisors that were genuinely helpful.

See All 467 Reviews

Firstsource Solutions Photos

Firstsource Solutions photo of: BREAK TIME
Firstsource Solutions photo of: Mental Health Toolkit
Firstsource Solutions photo of: Republic Day Celebrations
Firstsource Solutions photo of: Saraswati Puja
Firstsource Solutions photo of: Makar Sankranti
Firstsource Solutions photo of: Team
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Firstsource Solutions Interviews

Interview Experience

Interview Experience
54%
33%
11%

Getting an Interview

Getting an Interview
34%
20%
14%
14
9
3
2

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Intake Coordinator Interview

    Anonymous Interview Candidate in Baton Rouge, LA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Firstsource Solutions (Baton Rouge, LA) in January 2017.

    Interview

    Interview process was over-all ok it took over 10 mins to fill out paperwork and go in for my interview once I got into the room for my interview the lady that imterviewed me was very nice ans spoke very we'll with a lot of understanding very helpful also

    Interview Questions

See All 94 Interviews

Company Updates

  • Firstsource has ended 2016 on a high! We have won the Best Employer Brand Award for excellence in building the Employer Brand as an Employer of Choice

  • Firstsource has ended 2016 on a high! We have won the Best Employer Brand Award for excellence in building the Employer Brand as an Employer of Choice

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Firstsource Solutions Awards & Accolades

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