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Firstsource Solutions

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Firstsource Solutions

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Firstsource Solutions Overview

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Firstsource is an innovative provider of customer-centric business process services. With a network of delivery centers spread across India, Ireland, Philippines, Sri Lanka, UK and USA. Firstsource leverages the 'Rightshore' delivery model, to serve organizations in the Banking ...
Mission: To shape the future of the BPM industry by leading the way in transformational technologies and capabilities. To constantly stay ahead of the curve in order to drive growth for customers, value for investors, enriching experience for employees and a positive impact for ...

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Firstsource Solutions Reviews

Firstsource Solutions2726
Recommend to a Friend
Approve of CEO
Firstsource Solutions CEO and Managing Director  Vipul Khanna
Vipul Khanna
900 Ratings
    Ops Leader
    Current Employee, more than 3 years
    Miami, FL
    CEO Approval
    Business Outlook


    Great benefits and pay. Management cares about you


    No cons at this company

    See All 2,784 Reviews

    Firstsource Solutions Photos

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    Firstsource Solutions Interviews

    Getting an Interview
    Applied online43%
    In Person16%
    Employee Referral12%

    1. Claims Examiner Interview

      Anonymous Employee in Milwaukee, WI
      Accepted Offer
      Positive Experience
      Average Interview


      Virtual interview with one manager. Interview was conducted via Microsoft Teams. Standard questions. Interviewer explained the position, pay matrix and company culture. Was told to expect a response within one week.

      Tell me about a time where you faced a challenge at work?

      Answer Question

    See All 282 interviews

    Company updates

    Employer logoFirstsource Solutions
    Company News
    Win Network relaunch:
    Shared image - Firstsource on LinkedIn: #womenleadership #womenatwork #womenenablement #win #lifeatfirstsource | 12 comments
    Firstsource on LinkedIn: #womenleadership #womenatwork #womenenablement #win #lifeatfirstsource | 12 comments

    Firstsource Solutions Awards & Accolades

    • The UK Complaint Handling Awards™ 22 – Gold, Financial Services, Firstsource Solutions in partnership with Post Office InsuranceThe UK Complaints Handling Awards2022
    • #1 ranking in 2022 Best in KLAS® Software & Services Report, as well as Leader in the Eligibility and Enrollment Services categoryKLAS Research2022

    Popular Careers with Firstsource Solutions Job Seekers


    Firstsource Solutions FAQ

    (55 Questions)

    All answers shown come directly from Firstsource Solutions Reviews and are not edited or altered.

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    What are perks and other benefits like at Firstsource Solutions?

    ...Benefits, work from home opportunity...

    May 26, 2022

    Read more

    See 51 more answers

    People Also Ask about Firstsource Solutions

    Employees rate Firstsource Solutions 3.4 out of 5 stars based on 2,726 anonymous reviews on Glassdoor.

    To get a job at Firstsource Solutions, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Firstsource Solutions and prepare for tough questions.

    Overall, 59% of employees would recommend working at Firstsource Solutions to a friend. This is based on 2,726 anonymously submitted reviews on Glassdoor.

    63% of job seekers rate their interview experience at Firstsource Solutions as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at Firstsource Solutions.

    54% of employees think that Firstsource Solutions has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

    Work at Firstsource Solutions? Share Your Experiences

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    Firstsource Solutions Locations

    • Amherst, NY
    • Belfast (United Kingdom)
    • Belleville, IL
    • Bengaluru (India)
    • Bengaluru (India)
    See All Locations

    Affiliated Companies

    Firstsource Advantage, LLCSourcepoint, Inc.

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    57 Reviews

    Glassdoor gives you an inside look at what it's like to work at Firstsource Solutions, including salaries, reviews, office photos, and more. This is the Firstsource Solutions company profile. All content is posted anonymously by employees working at Firstsource Solutions.