Firstsource Solutions Reviews

Thanks for writing in. It is encouraging to know you recommend us as an employer. All the best!!

Thank you for taking time to share feedback! It’s great to hear that you recommend us as an employer and that you found the environment supportive. We have a robust Performance Enhancement process and ongoing performance dialogue is part of the process. Majority of the positions are filled internally through the Internal Mobility Program and we take great pride having 70% of our leaders who are home grown. Regarding training, Firstsource academy offers curated learning programs to upskill employees and covers audit team as well. We take your feedback and will continue to give our best in shaping our employees’ career paths. We encourage you to connect with your HR team in case of any further questions / concerns. Wishing you a fulfilling career with Firstsource.

We are sorry to hear that you are not enjoying your time with us. We work hard to provide a helpful and supportive work environment, and your experience is definitely at odds with our values as an organization that puts our people at the heart of what we do. We understand that working in a fast-paced environment has its positives and negatives, which is why we work hard to make sure our employees are well supported. We hope you know about our Employee Assistance Program, which provides support, counselling and advice on all life matters, both work-related and in your personal life. We believe in creating work environment that respects and supports our employees at every level, and we encourage them to provide feedback in all stages of their employment with us. Please reach out to your HR team, and we assure you that your concerns will be addressed.

Thanks for taking the time to share feedback! We are sorry to hear that your experience with us has not been great. People centricity is one of our key values and that's inclusive of providing a great and helpful work environment for all our employees. We are proud that the vast majority of our employees (in all areas of business) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all the time, there will be times we fall short too. We encourage our employees to give us feedback in all stages of their employment with us (from Onboarding till they leave the company) through their Managers, through HR team and through our Employee Survey, so that we can continue to learn and improve the way we work. We wish your experience had been more positive and that you might have informed us earlier in the process so that we could have addressed your concerns proactively.

Thanks for writing in. We are sorry to hear that your experience with us has not been a good one. People centricity being one of our core values, we like to ensure we make a great place for everyone to work. Please contact the company by private message so that we can connect with you and better understand your concerns.