I worked at Funcom full-time (Less than a year)
Comfortable offices and working hours, but inflexible on scheduling (fixed shifts)
Shared computers and poor communication about new policies; sometimes a policy was communicated to customer service a day after the problem occurred, so local managers were left to make decisions on how to respond to customer problems that were different from corporate policy communicated one day later
Advice to Management
Increase communication to the customer service department
I applied online. The process took 1 day. I interviewed at Funcom (Durham, NC).
HR was great, she was able to ask me a lot of questions and make me feel welcome. Unfortunately, she's no longer with the company as they got rid of HR in general. The manager of the office at the time didn't have too many questions, he seemed unprepared which I was informed that many interviews went that way.
I didn't negotiate.
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