Working at Horizon Air | Glassdoor

Horizon Air Overview

Seattle, WA
1001 to 5000 employees
1981
Subsidiary or Business Segment
Airlines
$100 to $500 million (USD) per year
We deliver excellence with passion. Each Horizon employee aims high, and working closely together, we soar. As a committed partner to Alaska Airlines, we connect the cities, people, and the promise of the West. Going the extra mile for guests and each other. Taking on each day ... Read more

Mission: We are creating an airline people love. Each day, we are guided by our core values of own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable at work and in our communities. Horizon Air also fosters a diverse and inclusive culture and is an Equal ... Read more

Company Updates

  • Our badges say, “Committed to Kindness” and that’s who we are. Huge thanks to our employees for what you do each day. We’re giving our employees a $1,000 bonus with the additional savings we’ll receive this year.

  • Excited about departures out of Paine Field in Everett, WA? We are too. Horizon Air will be providing regional service flying the Embraer 175 aircraft. “We’re so proud of our team for all of their hard work and dedication at Paine Field to get ready to fly our guests to great places throughout the West,” said Gary Beck, Horizon Air president and CEO. Check out photos of the brand new airport terminal. #HorizonAir #MostWestCoast http://glassdoor.com/slink.htm?key=vQJRP

    Ohhh, the possibilities at Paine Field! Tickets now on sale for 18 daily departures to 8 cities

    If you live north of Seattle and throughout Snohomish County, we're ready to make your day with some news you've probably been waiting to hear: We're now selling tickets for 18 daily nonstop flights between Paine Field in Everett, Washington, and eight West Coast cities.

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Horizon Air – Why Work For Us?


Horizon Air Company Facts

Updated May 2015

Horizon Air was formed to satisfy the need created when, after the Airline Deregulation Act of 1978, larger airlines abandoned routes within the Northwest. To fill this market niche, entrepreneur Milt Kuolt and a group of venture capitalists founded Horizon in Seattle in September 1981. Horizon brought together several dozen enthusiastic employees and a fleet consisting of two leased Fairchild F-27 turboprop aircraft to begin service between Yakima, Pasco and Seattle.

In the early 1980s, the airline grew quickly, acquiring Air Oregon and Utah-based Transwestern Airlines. In 1984, Horizon went public. By 1986, the company's proven track record attracted the attention of larger airlines. That year, Horizon was acquired by Seattle-based Alaska Air Group, Inc., a holding company that included Alaska Airlines.

On Jan. 1, 2011, Horizon shifted to a capacity purchase agreement (CPA) business model, which is the regional airline industry standard. Under this arrangement, Horizon operates and maintains its aircraft while Alaska is responsible for scheduling, marketing and pricing all flights. The change also includes the eventual rebranding of all Horizon aircraft to feature the Alaska brand.

Horizon serves 42 cities in Alaska, California, Idaho, Montana, Oregon, Washington, Baja California Sur (Mexico) and Alberta and British Columbia (Canada).

The regional airline has a general office in Seattle and a primary maintenance base in Portland, Ore., with additional maintenance facilities in Bellingham, Wash., Boise, Idaho; Seattle; Medford, Ore.; Redmond/Bend, Ore.; Eugene, Ore.; San Jose, Calif.; and Spokane, Wash.

  • Type of airline: Regional airline
  • Founded: 1981 in Seattle, Wash
  • Headquarters: Seattle
  • Corporation type: Alaska corporation
  • Ownership: Alaska Air Group (NYSE: ALK)
  • Chairman: Brad D. Tilden
  • President and Chief Operating Officer: David Campbell
  • Hubs: Seattle-Tacoma International Airport, Portland International Airport
  • Total destinations: 45
  • Number of Employees: 3,336
  • Average daily flights 2014: 359
  • Total flights 2014: 128,504
  • Total passengers enplaned 2014: 7.3 million
  • Average miles stage (route) length 2014: 285
  • Total available seat miles (ASMs) 2014: 2.8 billion
  • Total revenue passenger miles (RPMs) 2014: 2.2 billion
  • Passenger load factor 2014: 79.4%

Horizon Air History

Horizon Air was formed in response to the Airline Deregulation Act of 1978. One of the results of this act was that many larger airlines abandoned routes within the Northwest. To fill this gap in the market, entrepreneur Milt Kuolt and a group of venture capitalists founded Horizon in Seattle in September 1981. Horizon brought together 36 enthusiastic employees and a fleet consisting of two leased Fairchild F-27 turboprop aircraft to begin service between Yakima, Pasco, and Seattle.

Rapid Growth

In the early 1980s, Horizon grew rapidly.

In the early 1980s, Horizon grew rapidly and in 1982, Horizon acquired Air Oregon, which had served the state of Oregon for a number of years. In 1983, Horizon acquired Utah-based Transwestern Airlines, which served the intermountain West, including Boise. Both these acquisitions expanded Horizon's system map considerably.

In early 1984, Horizon became a public company with an initial stock offering of 750,000 shares. The stock sale was an immediate success and was used to retire debt and provide funding for future aircraft acquisition.

Growth within Alaska Air Group

By 1986 the company's proven track record attracted the attention of larger airlines. In the end Horizon was acquired by Seattle-based Alaska Air Group, Inc., a holding company that includes us, Alaska Airlines. While remaining independently managed, Horizon gained the competitive advantage of connections with us, her sister carrier, and partnership in our Mileage Plan frequent flier program. Along with Alaska, Horizon also code-shares with a wide range of other airline partners.

Today, Horizon is about 4,000 employees strong and serves more than 45 cities in Arizona, California, Colorado, Idaho, Montana, Nevada, Oregon, Washington, British Columbia, and Alberta. The company is recognized as one of the leading regional airlines in the country and holds the highest rank of all regional airlines in Condé Nast Traveler Magazine's Readers Choice Awards list.

Horizon has a general office in Seattle, its primary maintenance base in Portland, and additional maintenance facilities in Boise, Seattle, Pasco, and Spokane.

Horizon Air Reviews

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Gary Beck
11 Ratings
  • Featured Review

    "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horizon Air part-time

    Pros

    Elastic flight benefits, employee stock discounts, great colleagues!

    Cons

    Perhaps slight lower than average pay, but the benefits does make it up so can't complain

    Advice to Management

    Keep it up!

See All 158 Reviews

Horizon Air Photos

Horizon Air photo of: Horizon Q400 old paint job
Horizon Air photo of: SeaTac, WA station
Horizon Air photo of: Side by side we soar.
Horizon Air photo of: Sun rise
Horizon Air photo of: Horizon Ops Center hangar
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Horizon Air Interviews

Experience

Experience
73%
19%
8%

Getting an Interview

Getting an Interview
87%
4%
4%
3
2

Difficulty

2.7
Average

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  1. Featured Interview

    Helpful (14)  

    Flight Attendant Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Horizon Air (Portland, OR) in July 2018.

    Interview

    I joined the Talent Community. I was invited to fill a application for opening position as a Horizon Air Flight Attendant. A week later, I was invited for a video interview. The video interview is you answering questions, and introducing yourself. The questions are timed,and you have only 30 seconds of think time once you click 'view question.' Remember to dress appropriately and do NOT FORGET to smile in the video interview. In about two weeks time, I received an email for a phone interview. The phone interview is not really an interview but more of do you agree with the terms, and are you willing to go to Oregon out of your pocket for the group interview. Once you agree to those terms, they will follow up with an email stating what you will need, and the location, date and time of the group interview.

    GROUP INTERVIEW:
    Make sure you study for the interview. Questions are randomly picked, and some questions really make you think. Dress appropriately, and stay off the phone! Make sure you have a watch on, bring a snack, water, and remember to stand out and smile! Do not over do it, and try to be better than anyone. It's about teamwork!

    Arrive early! Once you arrive, stay off the phone and talk to the other flight attendants there, get to know them, and show your personality. The recruiters are watching. You will need to check in, and grab your nametag. You will be in the orientation room with everyone. They will explain Alaska Air Group, and see if you really want the lifestyle that is a FA. Do NOT interrupt, ask questions at the very end if they have not already answered them. After, you will receive a 10 minute break! The perfect time to talk to the Flight attendants that are there and make an impression!!!!!! Ask questions as well. Now you will be put in the group interview, they will ask you and your group to sit in alphabetical order. They are seeing how you take instruction, and how you work with others. A recruiter and 2 FA's will be asking you questions on the scenario you received, and taking notes of how you respond. Some questions definitely make you think so breathe, take your time, and think. EVERYONE GETS A ONE ON ONE INTERVIEW! You will be interviewed with someone one on one! Now, if you do not get called for a second interview with the director.... odds are you will not get a offer. You will be later on called, and the front desk lady will tell you, yes or no. As soon as she does, you will go to a hotel room with everyone who got offered, and take a drug test, and fingerprints! If you do illegal drugs or smoke marijuana, you will not pass the drug test and will not continue with the employment process. But that's about it, remember to smile, and WOW them with your personality!

    I was offered a position, and start training in September.

    Interview Questions

    • We have a lot of good candidates here today, what makes you different and special for us to hire you?   1 Answer
See All 107 Interviews

Horizon Air Awards & Accolades

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