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Innovative Interfaces, Inc Overview

Emeryville, CA
201 to 500 employees
Company - Private
Computer Hardware & Software
$100 to $500 million (USD) per year
While Innovative can point to over 35 years of software development and advancements, we know that our history is not enough. It’s the lessons we’ve learned, the ways we’ve grown and expanded, and the tenets we stand by that illustrate why ... Read more

Mission: Innovative is dedicated to providing leading technology solutions and services that empower libraries and enrich their users worldwide.

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Innovative Interfaces, Inc – Why Work For Us?

While Innovative can point to over 35 years of software development and advancements, we know that our history is not enough. It’s the lessons we’ve learned, the ways we’ve grown and expanded, and the tenets we stand by that illustrate why Innovative is the library automation market leader today.

We are driven by the same mission as our customers: to provide the best service possible to library patrons. To this end, we create breakthrough product solutions. We keep pace with technology and library trends.  We believe in open systems and integrated workflows. We advocate for libraries and their patrons.

Curious about our history? Here’s a brief look into the advancements and achievements that have gotten us here today.

Founded in 1978, Innovative’s first product illustrated the origin of the company’s name by providing a revolutionary and timesaving software solution for bibliographic record processing. (For the history buffs: Innovative provided an interface that allowed libraries to download bibliographic records into a third-party circulation system without re-keying.) After securing the first “black box” installations at CSU Sacramento and UC Riverside, Innovative’s customer base grew quickly and set the company on a path to success. 

The next two decades were a time of growth as Innovative launched the first truly integrated library system (ILS) called INNOPAC in the 1980s, which included a public access catalog, circulation, and serials and acquisition modules. This system was a precursor to Millennium, which became the leading and most trusted ILS in the marketplace when it launched in the 1990s. To illustrate its commitment to customers, Innovative also launched its customer service website, CSDirect, to support libraries with Web-based call initiation and reporting, as well as a wealth of information, training, and product tutorials.

In addition to providing both the platform and the support for library automation in the 1990s, Innovative created its first resource sharing system, INN-Reach, to increase dramatically the speed and cost effectiveness of resource sharing. To expand its international presence, Innovative also purchased SLS Information Systems of Great Britain. 


The Innovative Management Team

Our team is committed to staying ahead of library trends, so that we can help you respond smoothly and effectively to the challenges and opportunities facing libraries. Innovative’s executive management team brings together a unique and powerful combination of experience in libraries, technologies, information resources, customer support, and international business. We are dedicated to evolving with you to remain relevant in our technology-driven age, and helping you manage traditional and modern services together seamlessly with exceptional end user experiences.



Innovative is dedicated to providing leading technology solutions and services that empower libraries and enrich their users worldwide. We employ over 400 diverse and energetic professionals across the globe—from California to Dublin, Ireland to New Delhi, and points in between. Headquartered in the San Francisco Bay Area of California, Innovative's products are used every day by people in over 50 countries in over 20 languages at academic, public, government, law, and special libraries.


Being Innovative means being collaborative, accountable, and client-focused, with a willingness to come through for customers and your team members no matter the challenge, while adding to the excitement of fulfilling the company's mission. If you are among the "best and brightest," with a genuine passion for libraries and the role they are playing in their communities, you may be Innovative too!


We have jobs for devoted librarians, creative developers, engineers and technologists, enthusiastic marketers, dedicated support and service gurus, rock-star finance and HR professionals, and world-class sales professionals—all kinds of Innovative people! Find out more about Who Works at Innovative and why working for Innovative is More Than a Paycheck.

Are you eager to use your skills to make a difference in library communities around the world?

Then get started!  

Innovative Interfaces, Inc Reviews

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Innovative Interfaces, Inc CEO James Tallman
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  • Featured Review

    Helpful (2)

    "Doing the right things to turn the culture around"

    • Work/Life Balance
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    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
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    I have been working at Innovative Interfaces, Inc full-time (More than a year)


    There are dedicated employees who love their jobs and a great client base! The new Executive team understands the software industry and the business changes required to become an elite software provider. The high performance culture of accountability is taking hold and our customers have noticed.


    Like every company, some employees are stuck in the past and don't have the drive to improve along with the company, nor do they want to help educate the customers. Additionally, there seems to be a lack of business acumen that needs to be remedied. All fixable with a strong leadership team.

    Advice to Management

    Keep pushing forward! Change is always uncomfortable and difficult but we can tell you care.

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Innovative Interfaces, Inc Photos

Innovative Interfaces, Inc photo of: Innovative Interfaces
Innovative Interfaces, Inc photo of: INN-House Library
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Innovative Interfaces, Inc Interviews



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    Finance Interview

    Anonymous Employee
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    Average Interview


    I applied through a recruiter. The process took 2 weeks. I interviewed at Innovative Interfaces, Inc.


    Met with multiple people - the overall process was lengthy. The structure of the interviews was not clear, and the types of questions were all over the map. The company was in the midst of restructuring, as well as the department itself.

    Interview Questions

    • The questions were all over the map. None stuck out as memorable or highly relevant.   Answer Question
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