Working at MasterControl | Glassdoor

MasterControl Overview

Salt Lake City, UT
201 to 500 employees
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. MasterControl's integrated solutions accelerate ROI and increase efficiencies by automating and ... Read more

Mission: Company Mission: Improve the quality and availability of life saving and life improving products.

Core Values: Customer Success, Exceptional Teams, Innovative Solutions, Sounds Economics

Vision: Quality and Compliance as a business ... Read more

Company Updates

  • Our 2016 MasterControl Fitness Clubs are off to a great start! We have over 20 different clubs this year from archery to fishing to shooting to pilates to volleyball - there is something for everyone!

  • Yesterday was Safety Day here at MasterControl! Our employees safety is our top priority, but it doesn't mean we can't have fun while we learn. Go to our site at and apply to become part of the best (and safest) team on the planet!

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MasterControl – Why Work With Us?

MasterControl Inc. was founded in 1993 as a document control solution provider. Since that time, the company has grown significantly. Today, MasterControl provides a full line of industry-specific quality and compliance software solutions and services to hundreds of satisfied customers worldwide. Our offerings enable regulated companies to accelerate compliance and get to market faster while reducing costs and improving efficiency.

  • Solutions: MasterControl offers an array of products and pricing options for organizations of all sizes, from small start-ups to global companies with thousands of employees. Our integrated solution allows you to define, track and manage all of the individual quality processes that are critical to regulated companies in one seamless environment—instead of juggling multiple solutions from multiple vendors. This reduces your cost of compliance and increases your competitive advantage.
  • Services: In addition to software, we provide a myriad of services to help you implement your enterprise quality management system (QMS) quickly—without taxing your internal resources. To ensure that your solution continues to operate at the peak of efficiency or to accommodate growth or change, we also provide ongoing education, training and support services.
  • Regulations: We work closely with regulatory bodies like the FDA to stay on top of regulatory requirements. Our solutions are designed to comply with the most rigorous regulations (such as FDA, MHRA, EMA and MHLW rules), guidelines (including EU Annex 11 and ICH) and standards (ISO, GxP, EU GMP).
  • ISO 9001:2015 Certification: In November 2015, MasterControl reached a milestone as one of the first companies in the world to successfully complete a certification audit to the ISO 9001:2015 standard. The certification demonstrates that MasterControl products and services maintain the highest quality.

undefinedThought Leadership: It’s Not Just a Buzzword at MasterControl.

At MasterControl, we realize that you need more than products and solutions, you need expertise, guidance and resources to continue to be great at what you do. We strive to provide you with all of these things through a variety of channels:

  • Executive Leadership Team: Senior management at MasterControl is 100 percent committed to the success of our customers, partners and employees. Each team member brings the expertise, judgment, leadership and diversity of thought and experience needed to make the best decisions for all of our stakeholders.
  • Industry Experts: At MasterControl, product development is driven by seasoned product managers with decades of industry expertise, not software engineers. Having been in your shoes, they understand your goals and respond with solutions and services that offer you real, tangible value—and are compliant with the latest industry standards. These experts also share their ideas and insights with you via our blog, social media channels and events.
  • MasterControl Speakers Bureau: The MasterControl Speakers Bureau addresses and educates quality and compliance professionals at association events, trade shows, forums, conferences and analyst meetings—free of charge. They offer a constant source of guidance in today’s volatile regulatory environment.
  • GxP Lifeline Blog and Social Media: Biweekly, we publish insightful posts from MasterControl experts and some of the industry’s leading external quality and compliance thought leaders. Our blog is just of many resources in our vast education library. We also offer industry-specific newsletters, white papers, videos, webinars and case studies—all free of charge. You can also interact with us on LinkedIn, Twitter, Google+ and Facebook
  • Events: We love an opportunity to gather face-to-face with our customers or prospects or both to share experiences, best practices and ideas. From our global annual user conference to intimate regional user groups and dinners, the MasterControl event roster is bursting with fantastic events in both North America and abroad.

At MasterControl, we know that exceptional people choose values-based organizations. We are committed to providing an atmosphere that focuses on our four Core Values: Exceptional People, Sound Economics, Customer Success and Innovative Solutions. We match great people with great opportunities in a high-tech, collaborative work environment. We believe in the power of teamwork and strive for producing truly outstanding results.




MasterControl is a place where Exceptional People come together to do their best work. Hiring Exceptional People, including the best talent in our industry, is a core value of ours.  MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet. 

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional People, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can’t be found elsewhere.  Which is why we say -  #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can’t really go wrong.  MasterControl could be your next (and last) career move!  

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

  • Generous PTO package of three weeks, increasing after just three years of employment
  • Competitive compensation with annual merit increase reviews
  • 100% medical premium coverage (yes, you read that right!)
  • Dental/Vision Plans
  • 401k Plan
  • Employer Paid Life Insurance Policy ($30K)
  • Great Flexibility
  • Wellness Programs (every employee gets a Fitbit!)

MasterControl Reviews

  • Helpful (2)

    "Ignore the negative reviews from laid-off employees. MC is a great place to be."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Cottonwood Heights, UT
    Current Employee - Software Engineer in Cottonwood Heights, UT
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time (More than a year)


    The company culture is phenomenal - there is a deep sense of mutual trust and respect.
    The CEO meets with the new employees for lunch, attends their training meetings, and is engaged with employees on a personal level.
    It's the best job I've ever had - I've even turned down job offers with higher salaries because of the culture here.
    They encourage learning and innovation, including dedicated personal project time.
    Company leadership is on point, don't let the laid off employee reviews tell you otherwise.


    none. It's great all around.

See All 79 Reviews

MasterControl Photos

MasterControl photo of: Community Focus: 2015 Boys and Girls Club Bicycle Crusade
MasterControl photo of: New Hire Orientation with Jeff Paris (Marketing Executive)
MasterControl photo of: Beautiful Location
MasterControl photo of: Beautiful Location
MasterControl photo of: Beautiful Location
MasterControl photo of: #TheBestTeamOnThePlanet
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MasterControl Interviews



Getting an Interview

Getting an Interview





    Project Manager Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    No Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at MasterControl (Salt Lake City, UT) in August 2020.


    The process was easy to get through and no surprises. HR interview had questions about the company to test knowledge and a full resume review. No technical questions were asked.

    Interview Questions

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MasterControl Awards & Accolades

  • Fast 50, Utah Business Magazine, 2014

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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