Working at OneGuard | Glassdoor

OneGuard Overview

Phoenix, AZ
51 to 200 employees
1990
Subsidiary or Business Segment
Real Estate
$50 to $100 million (USD) per year
First American Insurance Underwriters, Choice Home Warranty
OneGuard provides the complete solution to the madness of unexpected household breakdowns and the hassle of home maintenance.

Mission: To dominate and change the image of the home warranty industry with our service-rich home warranty and maintenance solution.


Glassdoor Awards

Top CEOs: 2015 (#6)

OneGuard Reviews

4.5
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Recommend to a friend
Approve of CEO
OneGuard CEO Scott Smith
Scott Smith
54 Ratings
  • "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales AE in Houston, TX
    Current Employee - Sales AE in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneGuard full-time (Less than a year)

    Pros

    Great management and training

    Cons

    There are no cons yet

    Advice to Management

    Keep up good work

See All 65 Reviews

OneGuard Photos

OneGuard photo of: Open House
OneGuard photo of: Break Area
OneGuard photo of: Kitchen
OneGuard photo of: Workstations
OneGuard photo of: Break Area
OneGuard photo of: Lobby
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OneGuard Interviews

Experience

Experience
100%
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Getting an Interview

Getting an Interview
50%
50%

Difficulty

3.0
Average

Difficulty

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  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at OneGuard in June 2014.

    Interview

    I found the position on LinkedIn, submitted my resume and received a phone call from the hiring manager about a week later. She spoke with me on the phone for roughly an hour. The initial call was to gauge my personality and see if I would fit the team they were planning on placing me with. The hiring manager was very nice and answered all of my questions.

    From there I was set up with a Skype interview (Corporate is in AZ and I live in TX) with both the hiring manager and assistant. The interview was not easy but not hard. They asked in depth questions from scenarios to opinions.

    After the Skype interview, I spoke with the regional manager of the area I applied for. The RM discussed what to expect and set up a date for me to interview with the team (3 people) and the Vice President of the Texas area. The final interview took about 1.5-2 hrs and consisted of a question/ answer portion, a role play portion, and finally a presentation portion. What could have been a stressful event was made easy by the friendliness and comradery of the interviewers.

    Interview Questions

    • The role playing portion was a little difficult because I didn't know the answer. They had me pretend to answer the phone and talk to a customer who was upset about a specific situation. I then had to figure out how to handle the situation.   1 Answer

    Negotiation

    I didn't negotiate. I was pleased with the initial offer.

See All 3 Interviews

OneGuard Awards & Accolades

  • Super Service Award, Angie's List, 2014
  • Highest Rated CEOs - Small & Medium Companies(Scott Smith - CEO), Glassdoor, 2015
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Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

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