Working at ServiceSource | Glassdoor

ServiceSource Overview

San Francisco, CA
1001 to 5000 employees
1999
Company - Public (SREV)
Information Technology
$100 to $500 million (USD) per year
ServiceSource (NASDAQ:SREV) provides the world’s leading B2B companies with expert, technology-enabled solutions and best-practice processes proven to grow and retain revenue from existing customers. With a holistic approach to the entire revenue lifecycle ... Read more

ServiceSource – Why Work For Us?


We’re the global leader in powering the world’s revenue relations by helping technology-enabled companies capitalize on their recurring revenue. Recurring revenue is typically 30-40% of most companies’ total revenue, and it makes up 50% or more of profit and is a critical funding source for innovation and growth. At ServiceSource, recurring revenue is our sole focus and we’re dedicated to generating increases to customers’ contract renewal rates by 15 percentage points or more!

We deliver results with Renew OnDemandTM, the world's only cloud application built specifically to manage and grow recurring revenue, which is combined with our industry-leading services and dedication to excellence. With more than 17 years’ experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks.

Learn more about our Product & Service Offerings:
SaaS Product - Renew OnDemand
http://www.servicesource.com/software-as-a-service/renew-ondemand.html

Managed Services
http://www.servicesource.com/managed-services.html

The SREV Vibe 

With a unique business model and extraordinary global talent to support it, it’s no surprise that ServiceSource is on an unstoppable growth path.

We’re in eight different counties and have 11 centers of excellence – and we’re not done growing! Our mission is to power the world’s revenue relationships, and we’re only getting started in building our legendary future.

Our core values inspire employees to win through teamwork, do the right thing and deliver results. ServiceSource employees are encouraged to grow together – that means getting involved with their center of excellence, making lifelong friendships, joining our Employee Resource Groups (like PowerSource for local volunteering, OutSource for the LGBTQ community or EventSource for center-specific event planning) and participating in various professional development programs.  

Just getting started in your career? Or, are you a seasoned expert in your field? Looking for a new opportunity in a fast-paced, fun and exciting workplace with incredibly talented global colleagues? Boom – welcome to ServiceSource!

If you’re flexible, thrive on challenge and are looking for a career that offers you the support of a team and recognition for your accomplishments, this could be the place for you. We pride ourselves on winning as a team—it's one of our core values—and we believe it's the best way to motivate each other and learn from one another. We’re always on the watch for new, amazing people to join our team and become one of us – a Sourcer!

Why join ServiceSource?

  • We grow. Like, a lot. From our global footprint to our client portfolio, we’re always bringing in something big.
  • We’re super diverse and have a presence in eight countries. EIGHT! That’s a lot of friends.
  • Growth. Did we mention growth? Career opportunity for Sourcers is out of this world – grow professionally, personally and financially at your pace!
  • We have fun! From in-office concerts in our Nashville office to pie eating contests, smoothie deliveries, foosball tables, arcade games and team happy hours at our other locations, we know how to “play hard” to balance our “work hard” mentality.

We offer robust benefits and perks for our Sourcers, including:

  • Health, life and dental insurance
  • Vision care
  • Flexible Spending Account (FSA)
  • Paid time off
  • Long and short term disability
  • Maternity leave
  • Employee assistance programs
  • Commuter benefits
  • Merit and bonus programs
  • Happiness and wellness programs (meditation workshops, group yoga, standing desks, etc.)
  • 401K benefits
  • Discount programs (gym membership, local eateries, etc.)
  • Site-specific and global employee recognition programs
  • Employee resource groups (volunteering, LGBTQ support, event planning, international relations, etc.)
  • Women’s group
  • Leadership development programs
  • Gorgeous facilities

ServiceSource Reviews

2.8
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
ServiceSource CEO Chris Carrington
Chris Carrington
261 Ratings
  • "Good First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - L&D Designer in Denver, CO
    Former Employee - L&D Designer in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ServiceSource full-time (More than a year)

    Pros

    Great workplace. Beer, parties, hikes, etc.
    Great coworkers and team mentality.

    Cons

    Higher ups didn't value my teams work.

See All 577 Reviews

ServiceSource Interviews

Experience

Experience
57%
25%
17%

Getting an Interview

Getting an Interview
35%
24%
19%
12
4
2
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Renewal Sales Representative Interview

    Anonymous Interview Candidate in Nashville, TN
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at ServiceSource (Nashville, TN).

    Interview

    Received a phone call (which was essentially the first part of the interview), was asked generally what I knew about the company and what sort of work I wanted to do. Came in for an interview, which was rather straightforward and not debilitating at all. They'll ask pretty typical interview questions, such as how you'd handle difficult situations, naming strong/weak traits, etc.

    Interview Questions

See All 114 Interviews

ServiceSource Awards & Accolades

  • Technology Fast 500, Deloitte Consulting, 2012

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