Working at ServiceSource | Glassdoor

ServiceSource Overview

San Francisco, CA
1001 to 5000 employees
1999
Company - Public (SREV)
Staffing & Outsourcing
$100 to $500 million (USD) per year
ServiceSource (NASDAQ: SREV) helps the world’s leading brands grow closer to their customers. We more cost-effectively and efficiently find, convert, grow and retain B2B customer relationships for market leaders in the cloud & subscription, software ... Read more

Mission: ServiceSource helps the world’s leading brands grow closer to their customers.

ServiceSource – Why Work For Us?


It’s simple - at ServiceSource (NASDAQ: SREV), we have a culture of “SREV Cares.” Through our core values and leadership development programs, we help our employees achieve their highest potential, while caring for one another, the communities in which we work, our clients and our shareholders.

ServiceSource believes in the importance of community engagement and giving back.  We know our employees have countless talents and skills – and we encourage them to share their passion, gifts and expertise with the 10 global communities in which our offices are located through our paid volunteer time off program. Another driver of our SREV Cares culture is our Employee Assistance Fund, which enables the company to provide grants to any employee facing financial hardship after an unforeseen personal crisis or natural disaster.

ServiceSource’s headquarters is based in Denver, Colorado – additional offices are located in San Francisco, CA; Nashville, TN; Dublin, Liverpool, Sofia, Singapore, Kuala Lumpur, Manila, and Yokohama.   

ServiceSource is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

With a unique business model and extraordinary global talent to support it, it’s no surprise that ServiceSource is on an unstoppable growth path. We’re in eight different counties and have 10 global offices – and we’re not done growing! Our mission is to power the world’s revenue relationships, and we’re only getting started in building our legendary future. 

Our core values inspire employees to G.R.O.W.! That is, we Grow Beyond Expectations, Revolutionize Revenue, Own the Outcome and Win as a Team. Our culture of SREV Cares encourages our employees to grow together – that means getting involved with their center of excellence, making lifelong friendships, joining our Employee Resource Groups (like PowerSource for local volunteering, OutSource for the LGBTQ community or EventSource for center-specific event planning) and participating in various professional development programs.  

 

Just getting started in your career? Or, are you a seasoned expert in your field? Looking for a new opportunity in a fast-paced, fun and exciting workplace with incredibly talented global colleagues? Boom – welcome to ServiceSource!

If you’re flexible, thrive on challenge and are looking for a career that offers you the support of a team and recognition for your accomplishments, this could be the place for you. We pride ourselves on winning as a team—it's one of our core values—and we believe it's the best way to motivate each other and learn from one another. We’re always on the watch for new, amazing people to join our team and become one of us – a Sourcer!

Why join ServiceSource?

  • We grow. Like, a lot. From our global footprint to our client portfolio, we’re always bringing in something big.
  • We’re super diverse and have a presence in eight countries. EIGHT! That’s a lot of friends.
  • Growth. Did we mention growth? Career opportunity for Sourcers is out of this world – grow professionally, personally and financially at your pace!
  • We have fun! From in-office concerts in our Nashville office to pie eating contests, smoothie deliveries, foosball tables, arcade games and team happy hours at our other locations, we know how to “play hard” to balance our “work hard” mentality.

We offer robust benefits and perks for our Sourcers, including:

- Health, life and dental insurance

- Vision care

- Flexible Spending Account (FSA)

- Health Savings Account (HSA)

- Paid time off

- Paid volunteer time off 

- Long and short term disability 

- Maternity leave

- Employee assistance programs

- Employee assistance fund 

- Commuter benefits 

- Merit and bonus programs 

- Happiness and wellness programs (meditation workshops, group yoga, standing desks, etc.) 

- 401K benefits

- Discount programs (gym membership, local eateries, etc.) 

- Site-specific and global employee recognition programs

- Employee resource groups (volunteering, LGBTQ support, event planning, international relations, etc.) 

- Women’s leadership development group 

- Formal leadership development programs and classes

ServiceSource Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ServiceSource CEO Chris Carrington
Chris Carrington
321 Ratings
  • "Great Job Out of College"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Renewal Sales Representative in Denver, CO
    Current Employee - Renewal Sales Representative in Denver, CO
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at ServiceSource (More than a year)

    Pros

    This job is great job for out of college experience and sales training

    Cons

    Limited movement upwards when working here a long period of time. Untrustworthy comp as compensation is never backed up from management and followed through on spiff $$.

See All 681 Reviews

ServiceSource Photos

ServiceSource photo of: Sourcers love volunteering and spreading holiday cheer!
ServiceSource photo of: Denver Sourcers dressed up for the holidays
ServiceSource photo of: Collage of Sourcers from the APJ region
ServiceSource photo of: Nashville Sourcers rockin' out at the 2017 Center Kick-Off!
ServiceSource photo of: Our finest Liverpool Sourcers!
ServiceSource photo of: Sourcers celebrating the start to a new year together
See All PhotosSee All

ServiceSource Interviews

Experience

Experience
58%
24%
18%

Getting an Interview

Getting an Interview
32%
29%
19%
12
4
3
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Operations Support Specialist Interview

    Anonymous Interview Candidate in Nashville, TN
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at ServiceSource (Nashville, TN) in October 2017.

    Interview

    It was an easy yet professional interview. Basically in the same format as any entry-level job interview. You just walked in, met with the hiring manager and they'll ask you basic intro interview questions that you should have an idea for. Nothing difficult was asked. I didn't get an offer was because they wanted me to interview for another higher up position.

    Interview Questions

    • Name a time when you faced someone who was difficult to work with and how did you overcome the situation.
      Name a challenge that you overcame.
      Name a time you showed leadership.   Answer Question
See All 126 Interviews

ServiceSource Awards & Accolades

  • Technology Fast 500, Deloitte Consulting, 2012

Work at ServiceSource? Share Your Experiences

ServiceSource
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or