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ServiceSource

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ServiceSource

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ServiceSource Reviews

Updated Jan 19, 2022

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Found 1,301 of over 1,326 reviews

3.5
65%
Recommend to a Friend
79%
Approve of CEO
ServiceSource Chairman and CEO Gary B. Moore
Gary B. Moore
193 Ratings
Pros
  • "Fun work environment to start career(in 86 reviews)

  • "Great place to work - love remote(in 58 reviews)

  • Cons
  • "Extremely difficult industry for ServiceSource to survive in - the way(in 46 reviews)

  • "Low pay, working mostly with outdated Legacy products(in 39 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of ServiceSource and is not affected by filters.

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    1. 5.0
      Current Employee

      Good

      Jul 12, 2021 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment great people

      Cons

      Not that much money paid

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    2. 1.0
      Current Employee, more than 1 year

      Good place to start but not for a career

      Jan 14, 2022 - Senior Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture is great within most teams. Or at least they try Will take people from service industry and give a chance at tech sales. You can come in with little to no experience then get a better paying job a year later with an actual company

      Cons

      Pay. You will max out quickly and they cannot offer raises. It’s a huge issue and the reason people are leaving this company after roughly a year

      Continue reading
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    3. 4.0
      Current Employee

      A Great Stepping Stone

      Jan 6, 2022 - Senior Customer Success Specialist in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Offers great experience and a nice work environment

      Cons

      - Compensation is a bit low compared to similar companies

      1 person found this review helpful
    4. 4.0
      Former Employee

      Great people

      Jan 5, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked with some of the most wonderful people at this company

      Cons

      Pay could be better here.

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    5. 5.0
      Current Employee

      Good Company

      Jan 4, 2022 - Vocational Rehabilitation Counselor in Key Largo, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leaders, benefits and paid time off.

      Cons

      Low pay and no raises

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    6. 5.0
      Current Employee, more than 1 year

      Great Culture but very low base pay

      Oct 1, 2021 - Sales Manager in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home, very flexible, overall easy going environment. Very easy for sales as most business is already there you just have to retain it.

      Cons

      Base pay is below the poverty line in Denver for a family person but if you are single and no bills this is ok. Most your pay is base on performance if you perform well but the team doesn't you will not get 100% pay out. Great job for you first job out of college for experience in the SaaS world but most companies are paying way more to do the same function.

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    7. 5.0
      Current Employee, more than 3 years

      Excellent company

      Dec 19, 2021 - Senior Sales Representative in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, work life balance, remote.

      Cons

      Nothing to add really asides compensation.

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    8. 5.0
      Current Employee, more than 1 year

      good job

      Dec 15, 2021 - Account Executive in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      remote job and good people to work with

      Cons

      not able to see co workers in person

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    9. 4.0
      Current Employee

      Great launch pad

      Nov 16, 2021 - Customer Success Associate in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pros: Easy to get hired. Understandable KPIs. Remote work. Low barrier of entry to tech world and start relationships with more established tech companies. Very low egos from direct managements

      Cons

      Cons: Employees consistently feel under payed and treated as high schoolers. Top level management is out of touch with the core workforce.

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      ServiceSource Response

      Communications Specialist

      Thank you for taking the time to give us your feedback. A culture that fosters trust and open lines of communication is at the heart of our company’s values. This is extremely important to us, and we are always looking for ways to improve the employee experience for everyone. We would appreciate the opportunity to learn more and find out how we can do better. If you feel comfortable discussing further, please contact us at Talent@servicesource.com to continue the conversation.

    10. 5.0
      Current Employee

      Great Company

      Dec 2, 2021 - Sales Engineer in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learned how to use SFDC and how to manage a territory. Great company culture, the people there are fun to work with.

      Cons

      Pay is not so great

      Be the first to find this review helpful
    Viewing 1 - 10 of 1,301 Reviews

    ServiceSource Reviews FAQs

    65% of ServiceSource employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ServiceSource 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at ServiceSource to be culture, benefits, career development and the cons to be senior leadership, management, compensation.

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