Mission Delivering unprecedented gracious, thoughtful, and personalized service.
The work environment will be noted for its open and effective communication, team effort, and mutual respect for and between all associates, centered on a philosophy of life-long learning.
Description Located in the heart of the walkable upscale community of Birmingham, Michigan, and just 20 miles from downtown Detroit, The Townsend Hotel is known for its exceptional personalized service and amenities, including the award-winning upscale contemporary restaurant, Rugby Grille, Afternoon Tea, and The Townsend Bakery. The hotel is known for creating exceptional personalized experiences.
Across the years, The Townsend has been the proud recipient of a variety of travel and hospitality industry publication and traveller survey accolades, including Travel + Leisure's (T+L) Best Hotel in Michigan and T+L 500: The World's Best Hotels, as well as Condé Nast Traveler's Top 15 Hotels in the Midwest and the Wine Spectator Two-Glass award as well as being a Forbes Four Star & AAA Four Diamond property
The Townsend Hotel has an employee rating of 3.9 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Townsend Hotel employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).