Mission Since the beginning, Exchange Solutions’ mission has been to optimize the exchange of value between retailers and consumers.
Description At Exchange Solutions, we design, build and operate intelligent customer engagement programs that maximize profitability by identifying and closing high-value “behavior gaps” (the valuable behaviors customers not currently performing). We do so by engaging each customer with a choice of individualized, economically rational incentives to drive that behavior change.
Our cloud-based platform can be customized to each client’s needs and allows our clients to get to market quickly in all channels. Our proprietary approach and in-market experience help us deliver quicker results and better ROI than traditional engagement or loyalty programs.
From our locations in Boston and Toronto, we have been working with leading retail and e-commerce companies, financial institutions and online businesses to create sustainable and profitable communities of customers, one customer at a time, since 1996.
Exchange Solutions has an employee rating of 3.4 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exchange Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Overall, 57% of employees would recommend working at Exchange Solutions to a friend. This is based on 75 anonymously submitted reviews on Glassdoor.
73% of job seekers rate their interview experience at Exchange Solutions as positive. Candidates give an average difficulty score of 3.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Exchange Solutions.