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Exchange Solutions

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Exchange Solutions

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Exchange Solutions Reviews

Updated Feb 21, 2023

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Found 58 of over 62 reviews
4.3
90% Recommend to a Friend
97% Approve of CEO

Found 58 of over 62 reviews

4.3
90%
Recommend to a Friend
97%
Approve of CEO
Exchange Solutions  CEO and Chief Operating Officer, CEO and Chief Revenue Officer Mike Hughes, Robert Jewell (no image)
Mike Hughes, Robert Jewell
31 Ratings

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Tech

1y

a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

581

80 Comments

Top Review Highlights by Sentiment

Pros
Cons
  • "Next to zero growth opportunities unless you wish to become a manager(in 2 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 1.0
    Former Employee

    Focus on Middle Management

    Dec 7, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary was paid on time

    Cons

    Management needs some training - many promotions to a management position make little sense, or are external goobers

    Continue reading
    1 person found this review helpful
  2. 3.0
    Former Employee, more than 3 years

    Friendly atmosphere and good work life balance

    Feb 21, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Helpful and supportive coworkers and managers 2. Lots of learning opportunities if you want 3. Company respects employees' personal time

    Cons

    Standard cost of living raises.

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  4. 4.0
    Former Employee, more than 1 year

    Great place to build technical skills

    Jan 25, 2023 - Senior Analyst in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A Very collaborative environment. Very flexible work style

    Cons

    Projects that involve external clients often mean a lot of last minute pressure

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  5. 5.0
    Former Employee, more than 1 year

    Great Place to Grow Your Career

    Jul 7, 2022 - Software QA Developer in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Excellent management and a QA manager who empowers people to reach their full potential. Instead of being micromanaged the team is led with plenty of room to grow and make contributions to ongoing projects. - Work-life balance is amazing and the company accommodates you with a flexible work schedule. - 100% work from home policy after the pandemic is game changer - People are very welcoming and friendly and make you feel like you are part of the team

    Cons

    Nothing I can think other than RRSP matching would be a nice addition to the overall compensation package and I am sure it in the works

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  6. 5.0
    Current Employee, more than 3 years

    Great company and platform

    Sep 22, 2022 - Marketing in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, technology and culture Great health benefits They recognize hard work and promote to reward it

    Cons

    No RRSP or pension plan. Not a lot of professional development opportunities to sharpen skills.

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  7. 5.0
    Current Employee, less than 1 year

    Great place to work and brilliant team

    Jun 4, 2022 - Analytics Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Welcoming and dedicated people. The environment is very collaborative. HR is very employee centric and I really enjoyed my first 3 months on-boarding process - first week schedule, cross-department meetings and lunch with leadership.

    Cons

    - Relatively low compensation - Could be very busy from time, but if you are someone who has the ambition to growth / enjoy learning this could be very beneficial for your future

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  8. 5.0
    Current Employee, more than 3 years

    On the right track

    May 12, 2022 - Anonymous Employee in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good values including innovation and fun. Diverse set of employees. Transparent about revenue and pipeline. Management who listen to feedback and take the time to meet with employees. Opportunity to work on a current tech stack.

    Cons

    Missing some of the perks like RRSP matching and larger bonuses but overall the compensation is in line with other companies of this size.

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  9. 2.0
    Former Employee

    Out of touch

    May 3, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    At the time of employment, some of the people working there were friendly and helpful. A few managers were a pleasure to work under or with.

    Cons

    - Leadership was either ignorant or willfully turning a blind eye to long-term employees that are incompetent, but have no issues getting rid of recent hires that are underperforming or those that they don't like - HR and leadership were extremely out of touch with employees and fostered a very negative relationship. Pushing surveys constantly to feel the "pulse", but most employees were too fed up to answer honestly. - The company turned a blind eye to managers or leadership that create a toxic environment for their team. - Compensation is WELL below the industry average across the board, but the company was never willing to increase compensation by much. Instead, a lot of the work had been sent off-shore because those resources were much cheaper and managers were forced to manage the off-shore resources during off-hours. Basically, zero appreciation was shown by the company to its employees. - The engineering team is probably close to or above 50% off-shore and there were plans to increase that number - The company also refused to embrace UX design and front end development work, both were always an afterthought despite the efforts of the people actually doing the work. - Project management was always very questionable and always over promised on deliverables and deadlines just to sell to the client with next to no communication with the engineering team on whether it was feasible or not. When it did happen that the engineering team gives estimates, they were told that they had a date in mind already and urged to reduce the estimates. Business and sales teams needed to learn to say no to clients instead of their own teams in house. - The company has all its eggs in one basket (client) and if that client ever got wise that the work being done can be done in-house for better quality instead, then there goes approximately 60% of revenue. - There were more managers than reports and the company structure is very vertical. People managers have 1 report maximum most of the time and job titles for executive and leadership were seemingly handed out just for the sake of a promotion. - Next to zero growth opportunities unless you wish to become a manager - Mental health and well being were not priotized. When employees were on short-term leave due to health or well being, the company did not try to help or even reach out unless that employee was part of the "in" crowd. Some employees had to take short term leaves often for mental health due to toxicity at the workplace caused by the same people every time.

    Continue reading
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  10. 5.0
    Former Employee

    Great company & some of the best people you will ever work with.

    Dec 22, 2021 - Director, Product Marketing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent management and people (VP product especially), so empowering to work with management who is so dedicated and focused on developing talent. This is a great organization. HR is also very employee centric and makes every day count. I have never seen an HR organization so engaged and caring.

    Cons

    Nothing I can think of. You will never want to leave this company.

    Continue reading
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  11. 5.0
    Former Employee, less than 1 year

    Great Culture and Smart Colleagues!

    Mar 24, 2022 - Senior Analyst in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Companywide culture Good Pay Smart people to work with Very Flexible Additional 4 days of leave

    Cons

    None i can think of

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Viewing 1 - 10 of 58 Reviews
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Exchange Solutions Reviews FAQs

Exchange Solutions has an overall rating of 4.3 out of 5, based on over 62 reviews left anonymously by employees. 90% of employees would recommend working at Exchange Solutions to a friend and 77% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Exchange Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Exchange Solutions. This rating has improved by 4% over the last 12 months.

90% of Exchange Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Exchange Solutions 4.2 out of 5 for work life balance, 4.7 for culture and values and 4.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Exchange Solutions to be career development, management, benefits and the cons to be senior leadership, compensation.

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Glassdoor has 62 Exchange Solutions reviews submitted anonymously by Exchange Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Exchange Solutions is right for you.