360i Reviews | Glassdoor

360i Reviews

Updated February 21, 2017
160 reviews

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3.4
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360i CEO Sarah Hofstetter
Sarah Hofstetter
72 Ratings

160 Employee Reviews

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Pros
  • Free bagels every other Friday and beer on tap (in 17 reviews)

  • Easy access to senior leaders and so many smart people to learn from (in 15 reviews)

Cons
  • Some accounts do not allow for much work-life balance (in 9 reviews)

  • Long hours, uncompetitive pay and under-staffing issues (in 8 reviews)

More Pros and Cons

  1. Featured Review

    "Exciting & Supportive Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor
    Current Employee - Account Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360i full-time (More than 3 years)

    Pros

    Exciting projects and interesting clients, hard work gets noticed, lots of volunteer opportunities, and people genuinely like spending time together

    Cons

    Hours can be unpredictable in the industry, especially during busy projects

    Advice to Management

    We should have pizza more often


  2. "Great Place to work, and fun too! :)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in New York, NY
    Current Employee - IT Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360i (More than 3 years)

    Pros

    Comfortable Working environment
    Recognition for your work. Room to grow, and the tools to help you do it.
    Great HR Partners. They don't always get the issue, but they work with you to understand and not just send platitudes your way

    Awesome Game Room!! :)

    Cons

    Work-Life balance is not easy to gain. A lot of late nights have been had.

    Some Department Leads aren't active leaders. It feels like they rely on their team's effectiveness

    Advice to Management

    Take some more time to see what your people on the floor need.

    Not all disruption is good


  3. "Work for it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360i full-time (More than a year)

    Pros

    Hard work will be noticed, good work will be praised, and hustle will get you far. There are opportunities to create incredible work if you push yourself and your teams to fight for it and don't get discouraged by road blocks, red tape, or process. If you're trying hard, the whole agency will try hard with and for you, supporting you 100% of the way. Also, 360i doesn't hire or fire based on the client roster, so job security is not something you have to worry about too much as long as you're doing a good job!

    Cons

    Many (but not all!) account teams (and consequently their clients) have a lack of production knowledge and experience which can make it difficult to sell in exciting / interesting projects, but again, if you really fight for it you will be able to produce some really great work.

    Advice to Management

    Look outside of the agency world to find great new talent. Fresh perspectives will help foster a more interesting and creative office culture.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great agency!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360i full-time (More than a year)

    Pros

    Great culture, easy access to leadership, innovative, lots of great perks (outside of the free beer & soda)

    Cons

    Some people are sometimes spread too thin


  6. "Account Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360i full-time (More than a year)

    Pros

    360i not only has an amazing repertoire of clients, it also constantly pushes the needle to create inspiring and innovative creative work in the digital space. With thought leaders from a wide-array of disciplines, the agency definitely sees the value of continuously educating its clients, as well as its employees. 360i also has an amazing corporate culture; employees feel good about coming to work each day. On top of this, it is not only possible, but encouraged to build your own story at 360i. You can raise your hand to speak about a challenge your facing, or ask to be on different kinds of work (whether that is joining a different client roster, or trying out a different department internally). The conversation is always ongoing here -- and thanks to their SPECTACULAR HR department (seriously, they are the best), there is no problem that will remain unsolved. All around, a great place to work!

    Cons

    - Some accounts do not allow for much work-life balance
    - Not many junior-level Managers to tap for support

    Advice to Management

    - Be sure to think about staffing and support structure


  7. "Great Team, Great Clients, Great Work... Great Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360i full-time

    Pros

    Innovation, quality of work, investment in training and education, opportunities for growth, management team that looks out for employees and invests in people, dynamic, challenging environment, collaborative culture, great office. Rewards based on merit, compensation and benefits are competitive and employee input/feedback is welcome and implemented.

    Cons

    With the company's rapid growth, bringing in enough top talent fast enough - truly the best of the best - to keep up with increasing demand has been a challenge.

    Advice to Management

    Keep the standards and expectations for quality work and talent high.
    Keep pushing the team to challenge each other, find new and better ways to work together.
    Keep learning from the misses and celebrating the wins.


  8. Helpful (2)

    "Media Planner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Planner in Atlanta, GA
    Former Employee - Media Planner in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at 360i full-time (More than 3 years)

    Pros

    Great culture, smart leadership, cool office space, nice work life balance, solid client roster

    Cons

    Limited opportunity for growth. They frequently hire senior positions from outside the company rather than promoting from within.

    Advice to Management

    Don't keep employees on the same clients for too many years, and don't hire talent from outside the company when there are people that could be promoted from within that are more qualified/knowledgeable.


  9. "it's great!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great reputation, learn a lot, awesome culture

    Cons

    employees can be spread thin


  10. Helpful (1)

    "Get in and get out!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Manager in Atlanta, GA
    Current Employee - Media Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at 360i full-time (More than a year)

    Pros

    Free beer and coffee but then again all agencies offer that as a perk.

    Cons

    If you don't fit a particular "mode", you will not make it. It doesn't matter if you hit your marketing performance goals. If management has it out for you, start looking for another job asap. Can be a slap in the face honestly.

    Advice to Management

    Please have your managers trained on how to lead human beings because they currently talk to people like they're dogs (nothing against dogs). It's really sad and pathetic. I would never refer anyone to work here even for the bonus.


  11. Helpful (1)

    "Deceptively Disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 360i full-time (More than a year)

    Pros

    There's a lot of glitter - swag when you get there, trainings that are supposed to help you grow, monthly parties with giveaways, and a 'start-up' feeling floor plan.

    The agency has a decent roster of clients, and it has a name in the industry.

    Cons

    There is a lack of creative insight here, as well as an inability to connect the dots throughout the creative process (from research to idea to execution). Despite how the company claims to position themselves to the press, innovation and creative output isn't its strong suite. Further, new ideas come off as threatening to middle and upper management (as do the people who bring them), mostly because teams are fighting to keep their space against each other. Internal team politics - even at the junior levels can be just as catty, probably because senior management doesn't give them much freedom and hey, it's agency culture.
    Management is a huge issue - lots of young people here who have no idea how to work or manage others and feel easily threatened. Working together between teams is logistically difficult at best (they tend not to schedule meetings for all teams on accounts to discuss) and a nightmare at worse (ego-driven, territorial, and power plays). Age, lack of life experience, and privilege are problems with the types of people they hire in here (which tends to be the same kind of person, or at least, the kind of person who makes it here).
    Senior management is extremely cut- throat...those guys really don't like each other (another reason why teams don't work together). Promotions are based off of how much someone likes you, not your work. Everything is about image.

    Politically, there's a lot of dragging under the bus, but its done with smiles at beer time. Which is creepy.

    Advice to Management

    Workplace culture, man. Lots of these young guys are really getting their careers messed up by peers who don't know how to manage, or are capitalizing on low expectations of management to push their own careers ahead. Hire in different kinds of innovative thinkers, but before you do, make sure you have the system to support them, otherwise, you'll just mess up their careers too.



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