AARP Reviews | Glassdoor

AARP Reviews

Updated January 12, 2019
392 reviews

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3.7
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AARP CEO Jo Ann Jenkins
Jo Ann Jenkins
131 Ratings

Employee Reviews

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Pros
  • "Work-life balance is highly valued and encouraged" (in 59 reviews)

  • "Great benefits, colleagues, environment and mission" (in 39 reviews)

Cons
  • "Organizational mission is fragmented because decision making is made in silos" (in 14 reviews)

  • "Not too many job openings, so hard to get a full time offer after the internship" (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Organization that does great work and treats employees well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AARP full-time

    Pros

    Working for a great cause and with inspiring people.

    Cons

    I cannot think of any Cons from my experience


  2. "App Developer, AI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AARP part-time

    Pros

    Kitchen is provided, free food and drinks, Manager is very nice. Located in Champaign-Urbana which is good for students in UIUC to do part-time job

    Cons

    Not much problems for an intern/part-time

  3. Helpful (3)

    "Good company overall, department quality varies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AARP full-time (Less than a year)

    Pros

    Noble mission of helping older adults live their best lives. New building with cafeteria and fitness center. Most teams get to use 40 service hours per year. Decent healthcare and vacation package.

    Cons

    The benefits, salary, and quality of work vary drastically based on department, team, and supervisor. Some people do not get to use their 40 service hours, although it is cited in the benefits package. There is no standard telework policy across the company which creates tension. Some people are severely overworked while others have a great work/life balance. It truly depends on your individual supervisor. Advice to those interviewing is to really clarify what is expected of you and try to feel out the culture of the team before you accept the position. You must be in the position for 1 year before you can switch to another role within AARP.

    Advice to Management

    Some employees love AARP and stay for literally decades, but that's not the norm anymore. Much like the company needs to start finding its footing with non-baby boomer customers, it needs to start adapting to its younger employees by offering more flexible schedules and benefits that they will like across the board.


  4. "Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AARP part-time

    Pros

    It is an amazing place to work

    Cons

    I have no cons for this job


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AARP full-time

    Pros

    People care here. Great benefits, and decent pay.

    Cons

    Content can be a bit dry.


  6. Helpful (1)

    "Excellent Benefits and Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AARP full-time

    Pros

    Excellent Benefits
    Decent Pay
    Flexible work locations/hours

    Cons

    This can be an uncomfortable atmosphere for conservatives


  7. Helpful (4)

    "Passive Aggressive, Zero Accountability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AARP full-time

    Pros

    Great work/life balance. Big investments in training, coaching and growth opportunities. Big budgets, all the tech tools, toys you could ever need. Pays VERY well, but can be golden handcuffs.

    Cons

    Executive team has a deeply unhealthy dynamic. CEO breeds a competitive environment that's gone unchecked. Marketing group has a very competitive, nasty culture. Leadership regularly second guesses subject matter experts despite having zero knowledge or expertise. Favored leaders are often toxic, agist, racist and misogynistic. The higher up you are in the ranks the nastier the environment becomes.

    Advice to Management

    Get rid of the toxic players - they are few, but powerful. Everyone, including HR and the executive team know who they are but the behavior is ignored.

  8. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AARP full-time (Less than a year)

    Pros

    they have a good work enviroment

    Cons

    they do not give you enough hours


  9. "Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AARP full-time

    Pros

    Committed staff ,good working environment

    Cons

    There aren't that many to speak of


  10. "AARP Volunteer Tax Preparer"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AARP part-time

    Pros

    I enjoyed helping people with their taxes, met a few good people, and good work experience preparing Individual income tax returns.

    Cons

    The people I spent most of my time working with were aholes, and so were the customers. If I could've worked in a different area I would've stayed. Also, they wanted me to become a manger. Not worth it.