AARP Reviews

Updated May 6, 2021

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3.8
78%
Recommend to a Friend
82%
Approve of CEO
AARP CEO Jo Ann Jenkins
Jo Ann Jenkins
185 Ratings
Pros
  • "Good work life balance and great benefits(in 75 reviews)

  • "Great benefits, supports innovation, helps people(in 51 reviews)

  • Cons
  • "Group thinking/decision making takes long time(in 17 reviews)

  • "Senior management should be examples to learn from, but instead I’ve learned a lot about what not to do(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      it's fine

      Apr 28, 2021 - Office Administrator in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good place to work it's decent

      Cons

      long hours work life balance

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    2. 4.0
      Former Employee, more than 5 years

      Great company. Very good comp for non-profit. Typical big company challenges, but worth it.

      May 6, 2021 - Head of Technology in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great salary. Great benefits. Stable company for employees. Some good innovation possibilities.

      Cons

      Big company, slow-moving, doesn’t risk much in most areas.

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    3. 4.0
      Current Employee, more than 5 years

      Great Non-Profit but Slow to Innovate and Change

      Apr 9, 2021 - Senior Advisor in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work-life balance, Culture fosters diversity, cooperation, and inclusion, Pension on top of 401K is unheard of nowadays

      Cons

      Meetings tend to be long and unproductive, "coasting" mentality among many employees, some in leadership pursue costly projects that don't add value and actually undermine current business operations

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      1 person found this review helpful
    4. 4.0
      Current Employee, more than 5 years

      Good orgnization

      Apr 27, 2021 - Advisor in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good work life balance, friend employee

      Cons

      flat management structure, slow salary increase

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    5. 1.0
      Former Employee, more than 5 years

      Political and dysfunctional environment

      Mar 15, 2021 - Sales Representative in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent pay. Excellent Benefits (for Full-Time Employees/Nothing for others)

      Cons

      Petty turf wars within Management produce a cult-like atmosphere. The Middle Management seem to be interested only in self-preservation and self-promotion. The environment is, at best, stifling and at worst bully laden. It is amusing to watch seemingly mature Managers' selfishly collect their own band of loyalists as they wage internal turf wars upon each other. AARP is a cult like organization who want the world to recognize them as the authority on aging. Sadly, the primary interest is in what is good, not for the aging, but for the good of AARP's revenue flow. They are a necessary barrier for companies who have legitimate products and services due to the size of their Membership, but they will waste enormous amounts of those companies' time insisting that they kiss the AARP Ring.

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      1 person found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Great company

      Apr 4, 2021 - AARP Customer Service Representative in Champaign, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great projects to work on

      Cons

      No full time was offered for internationals

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    7. 5.0
      Current Employee, less than 1 year

      Really great place to work.

      Apr 1, 2021 - Vice President Human Resources in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people, the culture, the benefits, the mission.

      Cons

      I don’t have any at this time.

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    8. 2.0
      Current Employee, more than 1 year

      Great place for some, not others

      Dec 9, 2020 - Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty good pay, pretty good benefits

      Cons

      It works if you’re at the end of your career or have a family. If you are trying to grow your skills, or are a young professional, look elsewhere. They seem to think being able to attend any conference you want is sufficient for professional growth, but last I checked no one said they knew how to do a particular task because they went to a conference session on it. They also have absolutely no interest in doing things about ineffective managers and general inefficiencies. Processes are dated and slow and do nothing to actually grow employees skills and don’t even serve the members that well. Leadership likes to talk about how they are consistently rated as one of the best places to work in DC, but younger employees, when surveyed, consistently rate the place poorly. Senior management should be examples to learn from, but instead I’ve learned a lot about what not to do. Their HR is also horrible and does not care about the employees well being at all. They simply exist to protect the company’s interests.

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      2 people found this review helpful
    9. 3.0
      Current Employee, more than 10 years

      Good overall

      Feb 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong social mission, excellent salary and benefits including two weeks paid caregiving leave, smart and creative colleagues, tremendous resources. AARP has been great about protecting employees' health throughout the pandemic with most working remotely.

      Cons

      High risk of burnout in some work units, heavy workload, staff spread thin. Unfortunately, condescending and ageist attitudes from some managers. Experience doesn't always get respect nor count for much.

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    10. 2.0
      Former Employee, more than 1 year

      Tons of money and resources -- with no real mission or responsibility

      Feb 20, 2021 - Adviser in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Can theoretically touch the lives on tens of millions of seniors - and the brand does carry some weight in certain circles. The organization has a crazy amount of money and resources, with a seemingly endless pocketbook for completely dead end initiatives.

      Cons

      The mission means something to a small part of the workforce, and to some new hires -- but very little to most of the workforce. The ones that do care end up leaving out of frustration, or being silenced. AARP is where good ideas come to die, politics rule the day, and incompetence gets a promotion.

      8 people found this review helpful
    Viewing 1 - 10 of 492 Reviews
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