AARP Reviews | Glassdoor

AARP Reviews

Updated September 21, 2018
381 reviews

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3.6
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AARP CEO Jo Ann Jenkins
Jo Ann Jenkins
126 Ratings

381 Employee Reviews

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Pros
  • "Wonderful colleagues and great work - life balance" (in 55 reviews)

  • "Great benefits, colleagues, environment and mission" (in 38 reviews)

Cons
More Pros and Cons

  1. "Amazing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Outreach Intern in Baltimore, MD
    Current Employee - Community Outreach Intern in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AARP (More than a year)

    Pros

    - Work with an inspiring team on huge projects
    -Get leadership in smaller projects
    -Flexibility: The ability to make the internship what you want it to be

    Cons

    - Not for people who want to slack off
    - Heavy work load
    - Fast paced environment (a pro and a con)

    Advice to Management

    Continue working with interns! This was an experience that was immersive and career-altering for me.


  2. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    Pros

    Work life balance isn great

    Cons

    Navigating the politics and bureaucracy here can be a challenge

  3. Helpful (1)

    "The real poop on AARP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management in Washington, DC
    Former Employee - Senior Management in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AARP full-time (More than 5 years)

    Pros

    1. Well compensated plus a pension vesting after 5 years
    2. Some brilliant people including the current CEO
    3. State offices do great work for Seniors
    4. Huge reserves-- in the Billions. So financially stable.
    5. A very worthy Foundation that does great work.

    Cons

    1. Current CEO while brilliant is not happy with dissenting opinions on anything and she may agree on something and then a week later say she never did and how dare you!
    2. Too many lifers who don't really care to try new things.
    3. Many there find it impossible to ever start new initiatives and to keep them going.
    4. Employees can accuse others of mis behavior and their names are never revealed which leads to a lot of crazy accusations that are tough on the rank and file.
    5. Getting promoted is often at the whim of the CEO.

    Advice to Management

    1.Promote people who deserve it.
    2. Don't spend time on peer reviews since they mean little to nothing for employees to be secure in their jobs.
    3. Make it much easier for new ideas to get tested.


  4. "A GREAT ORGANIZATION WITH A GREAT MISSION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at AARP (More than 10 years)

    Pros

    Committed staff ,good working environment

    Cons

    there aren't that many to speak of


  5. "Senior Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advisor in Washington, DC
    Current Employee - Senior Advisor in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AARP full-time (More than 10 years)

    Pros

    Great benefits, colleagues, environment and mission

    Cons

    Some areas are overworked and have poor leadership, but pros far outway cons

    Advice to Management

    Upskill people who've been there forever.


  6. "secretary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dover, DE
    Former Employee - Anonymous Employee in Dover, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AARP full-time (More than 10 years)

    Pros

    wonderful place to work, would love to have stayed

    Cons

    no cons that i would like to report on at this time.


  7. "Great people, great mission, bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AARP full-time (More than 3 years)

    Pros

    Mission, people, salaries, location, nationwide impact

    Cons

    bureaucratic, too broad, risk averse, way too many re-organizations

    Advice to Management

    Stop all the reorganizations and provide more focus and defined goals.

  8. Helpful (6)

    "Completely clueless management and disregard for mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor in Washington, DC
    Former Employee - Advisor in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AARP full-time (More than a year)

    Pros

    Mission "could" be very powerful - AARP Foundation targets a rapidly growing demographic and fills a huge hole in helping low-income seniors. Some colleagues were pretty sharp and the office location (Chinatown) was good.

    Cons

    - Upper management was completely and deliberately insulated from taking feedback or even interacting with anyone. They're also completely clueless on how to run an organization, vet ideas or even basic business concepts
    - Mission is constantly thrown around, but few people actually care about serving seniors -- AARP is just a massive money-making scheme to take money from seniors and waste it on expensive gatherings, office space, and overpaid (incompetent) senior managers
    - Many of the main decision makers had very questionable ethics and regularly lied about both big and small things to all layers of the organization
    - There is no movement at all - laterally or vertically - for anyone (you can't rotate to other positions -- politics are toxic internally)
    - Facetime matters more than actually doing anything
    - Horrific politics from all levels -- the senior managers that last are the ones that play the game (keep head down, throw others under the bus, and agree to asinine ideas from clueless leaders)

    Advice to Management

    I really hope other groups like Link-Age step up and challenge AARP -- AARP doesn't care about seniors and should not be a non-profit. It's a massive scheme and I'm praying it eventually falls -- don't work here unless you don't have other options.


  9. Helpful (5)

    "Political mess - social mission for whom?!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AARP full-time (More than 8 years)

    Pros

    Lack career ambition and good at playing leadership politics? Then this is the place for you. You can fly under the radar, suck up and get a pension for life. Mediocrity rules the day. CYA is the employee tag line.

    Cons

    Sadly people come for the mission, and the good ones leave when they experience the mess behind the scenes. Politics, not talent, is rewarded. You will be pulled down for doing good work and set up for failure if someone with the slightest authority doesn't like you. This company is in trouble if they get audited.

    Advice to Management

    Audit the management and their wasteful resources. Have REAL accountability, raise the stakes for the sake of your mission.


  10. Helpful (3)

    "Negotiate well at the beginning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Oklahoma City, OK
    Current Employee - Advisor in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AARP full-time (More than 10 years)

    Pros

    AARP has a pension and is mission based.

    Cons

    It’s very difficult to implement change, almost 75% of hires are from the outside, and the brightest bulbs are often covered by duller lights. Hard work isn’t rewarded. They will suck you dry if you let them.

    Advice to Management

    Hire from within. Stop hiring managers and directors from the outside. Have leadership development with career milestones, and reward hard work.


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