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    AARP Reviews

    Updated January 12, 2019
    392 reviews

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    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    AARP CEO Jo Ann Jenkins
    Jo Ann Jenkins
    131 Ratings

    Employee Reviews

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    Pros

    • "Work-life balance is highly valued and encouraged" (in 59 reviews)

    • "Great benefits, colleagues, environment and mission" (in 39 reviews)

    Cons

    • "Organizational mission is fragmented because decision making is made in silos" (in 14 reviews)

    • "Not too many job openings, so hard to get a full time offer after the internship" (in 12 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Great Organization that does great work and treats employees well"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at AARP full-time

      Pros

      Working for a great cause and with inspiring people.

      Cons

      I cannot think of any Cons from my experience

    2. "App Developer, AI"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at AARP part-time

      Pros

      Kitchen is provided, free food and drinks, Manager is very nice. Located in Champaign-Urbana which is good for students in UIUC to do part-time job

      Cons

      Not much problems for an intern/part-time

      3. Join the AARP team
      See Our Latest Jobs

    3. Helpful (3)

      "Good company overall, department quality varies"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Washington, DC
      Current Employee - Anonymous Employee in Washington, DC
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at AARP full-time (Less than a year)

      Pros

      Noble mission of helping older adults live their best lives. New building with cafeteria and fitness center. Most teams get to use 40 service hours per year. Decent healthcare and vacation package.

      Cons

      The benefits, salary, and quality of work vary drastically based on department, team, and supervisor. Some people do not get to use their 40 service hours, although it is cited in the benefits package. There is no standard telework policy across the company which creates tension. Some people are severely overworked while others have a great work/life balance. It truly depends on your individual supervisor. Advice to those interviewing is to really clarify what is expected of you and try to feel out the culture of the team before you accept the position. You must be in the position for 1 year before you can switch to another role within AARP.

      Advice to Management

      Some employees love AARP and stay for literally decades, but that's not the norm anymore. Much like the company needs to start finding its footing with non-baby boomer customers, it needs to start adapting to its younger employees by offering more flexible schedules and benefits that they will like across the board.

    4. "Intern"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at AARP part-time

      Pros

      It is an amazing place to work

      Cons

      I have no cons for this job

    5. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AARP full-time

      Pros

      People care here. Great benefits, and decent pay.

      Cons

      Content can be a bit dry.

    6. Helpful (1)

      "Excellent Benefits and Good Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AARP full-time

      Pros

      Excellent Benefits
      Decent Pay
      Flexible work locations/hours

      Cons

      This can be an uncomfortable atmosphere for conservatives

    7. Helpful (4)

      "Passive Aggressive, Zero Accountability"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at AARP full-time

      Pros

      Great work/life balance. Big investments in training, coaching and growth opportunities. Big budgets, all the tech tools, toys you could ever need. Pays VERY well, but can be golden handcuffs.

      Cons

      Executive team has a deeply unhealthy dynamic. CEO breeds a competitive environment that's gone unchecked. Marketing group has a very competitive, nasty culture. Leadership regularly second guesses subject matter experts despite having zero knowledge or expertise. Favored leaders are often toxic, agist, racist and misogynistic. The higher up you are in the ranks the nastier the environment becomes.

      Advice to Management

      Get rid of the toxic players - they are few, but powerful. Everyone, including HR and the executive team know who they are but the behavior is ignored.

    8. "customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Saint Petersburg, FL
      Current Employee - Anonymous Employee in Saint Petersburg, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AARP full-time (Less than a year)

      Pros

      they have a good work enviroment

      Cons

      they do not give you enough hours

    9. "Specialist"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at AARP full-time

      Pros

      Committed staff ,good working environment

      Cons

      There aren't that many to speak of

    10. "AARP Volunteer Tax Preparer"

      StarStarStarStarStar
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at AARP part-time

      Pros

      I enjoyed helping people with their taxes, met a few good people, and good work experience preparing Individual income tax returns.

      Cons

      The people I spent most of my time working with were aholes, and so were the customers. If I could've worked in a different area I would've stayed. Also, they wanted me to become a manger. Not worth it.