Updated May 27, 2023
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Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
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Top Review Highlights by Sentiment
- "Great Culture for employees and clients" (in 12 reviews)
- "The people are great." (in 10 reviews)
- "CEO is awesome guy with open door policy" (in 7 reviews)
- "People, culture, competitive pay, tons of work, plenty of learning opportunities" (in 4 reviews)
- "Agio core values are focused on growth and being better today than yesterday." (in 3 reviews)
- "Management always screwing with us." (in 9 reviews)
- "Upper management is aware but has stated hey will not be hiring to fill positions." (in 6 reviews)
- "If you do something wrong you will hear about it from a minimum of 5 managers, the epitome of too many chiefs." (in 3 reviews)
- "These people delay a lot in giving salary to their employees." (in 3 reviews)
- "However staff at the ground level can see this is not that case and that many excellent colleagues are leaving under circumstances that are entirely preventable." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of AGIO and is not affected by filters.
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- Current Employee★★★★★
Fast paced - Great place to learnMay 27, 2023 - Chief Operating OfficerRecommendCEO ApprovalBusiness Outlook
Great place to learn tech and expand skillset.
This is a technology company servicing the demands of hedge funds. If you are looking to kick back and coast, Agio is not for you.
- Former Employee, more than 8 years★★★★★
Could be better, could be worseJan 10, 2023 - TechnicalRecommendCEO ApprovalBusiness Outlook
Remote work is now fully embraced. My team was great. The company promotes a culture where communication is accepted and encouraged. Work parties were a blast.
Still feels like a start up at times. Constantly short staffed, especially in client facing technical support roles. The vision or direction at the top doesn't always match up with what the boots on the ground see. Always seems like the company is management heavy, never have I seen such a large management team for such a small company. CEO used to feel plugged in but now feels out of pocket all the time.Continue reading
- Former Employee, more than 3 years★★★★★
I would not recommend the company to a friendFeb 8, 2023 - Program Manager in Raleigh, NCRecommendCEO ApprovalBusiness Outlook
Flexible schedule, remote work, good benefits
Culture has degraded over the years, high workloads, limited opportunities for salary increases, management will let their staff take the fall for their mistakesContinue reading
Thank you for your review. There is no doubt that the company is changing given our move to hybrid working and as we tech enable more of our services to help us to grow. Of course some may perceive that as a negative, others as an opportunity. As someone who joined Agio within the past 18 months I would say that the workload is pretty much on a par with other service organisations that I have worked with - I guess it is all relative to which vertical you work in / your compensation and benefits like flexible working and unlimited PTO.
- Current Employee, more than 1 year★★★★★
Great People and a Focus on Being Better Than YesterdayJul 7, 2022 - Talent AcquisitionRecommendCEO ApprovalBusiness Outlook
I genuinely enjoy working at Agio and even more so with my team. Not only are they smart and hard working, talented individuals, but they are supportive and kind as well. I love that there is a focus built around feedback and being better than yesterday. The executives at Agio do seem to realize that we are nowhere near perfect, but are working hard to continue improvement. Collaborative and open communication focused culture. I feel a strong sense of belonging amongst my team, but also working across other departments. I like that it's still relatively easy to connect with other even while being remote.
There is a long way to go in training leaders and in employee engagement. Everyone is stressed for time and that can make it hard to really focus on improvement rather than just treading way. I think Agio is on the way to hopefully correcting that though, as it is at least being talked about a people leader level.Continue reading
- Former Employee, more than 1 year★★★★★
Great culture and opportunities for growthOct 18, 2022 - Customer Success Manager in New York, NYRecommendCEO ApprovalBusiness Outlook
Great culture Opportunities to learn and grow They will listen to your ideas
Compensation could be a bit better
- Current Employee, more than 1 year★★★★★
Great culture. Smart coworkers. Pushes me to grow and be better in all the best ways.Jun 24, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
I've worked from my home at Agio for the past year+, meeting most of my coworkers through remote exchanges only. However, that said I could not feel more involved in my work community and connected to what's being accomplished across the firm. Are there misses sometimes in project deadlines or frustrations because something launched too soon and we had to fix the plane in flight? Sure. Same as any tech company, there are imperfections. But what I love about the Agio culture is at any level I'm empowered to say something and become part of the solution team. In one of my first weeks during a recurring CEO AMA ("Ask Me Anything") meeting some of the employees were asking some really direct and what I perceived to boarderline as disrespectful questions to the CEO regarding recent work. He, and other members of the executive team responded openly, there was no blame or finger pointing, and the discussion blew my mind. Without getting into the details of that particular case, the exchange stuck with me and I take it today as a sign of overall social maturity that I'm proud to be connected to. We have a cultural expectation at Agio of being a "fully formed adult" that gives us all the autonomy to just get on with great work. For me, that's meant psychological safety to try things, make mistakes, and engage in honest and productive debate. I work with my favorite team of coworkers from any other time in life, and I truly respect the leadership above me. It's just a good group of people. It also does not hurt that I've already been promoted within my first year. If you own your role and do what you do well, there is plenty of opportunity for advancement. I'm ready for the next step, and to cheer for the rest of my team as they find success and advance. DEI - Lots of cool initiatives from over the past year to drive more inclusion. We're hybrid or remote first, so anyone in a life-situation who cannot easily commute to an office is as included as in person employees. Generous and inclusive parental leave policies. Wellness is prioritized - Unlimited PTO for great work-life balance. Lot's of activities, classes, resources. Really good benefits overall for a small company.
If you were a very shy person, you might not take advantage of the opportunities to assimilate into Agio's culture. There are some, for example, who rarely turn on their cameras or engage in the conversation (whatever the meeting may be). Remotely, those are the business groups that are harder to work with when needed.Continue reading
- Former Employee★★★★★
Used to be awesomeSep 9, 2022 - Executive AssistantRecommendCEO ApprovalBusiness Outlook
Prior to leadership changes the company wasn't perfect but the culture was motivating. Everyone on the team strived to #bebetterthanyesterday
After several changes in leadership the culture fell off as did leadership. It went from being a strong culture that encouraged development and learning to fear and finger pointing.Continue reading
- Former Employee, more than 5 years★★★★★
Bad outweighs the goodSep 19, 2022 - Computer EngineerRecommendCEO ApprovalBusiness Outlook
Generally the people are good to work with
Bad work like balance Unrealistic work load High staff turnover Policy enforcement is "pick and choose" For a company that states 24/7 coverage in many areas but then has engineers single threaded is ridiculous EtcContinue reading
- Current Employee, more than 3 years★★★★★
Great people, not so great companyMar 25, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
You get to work with talented people, and have a good amount of autonomy while working. you will learn a lot.
Company is too focused on diversity and inclusion instead of just hiring the right people for the job. Company is hurting financially and believe that it can be fixed by not hiring "2 white men in a row". Although diversity is a beautiful thing, this company has mistaken diversity for their own opinion of what beauty is, doing the very thing they say they are avoiding. That, coupled with knee jerk reactions to almost everything makes for a chaotic and hectic workplace.Continue reading
- Current Employee★★★★★
AgioJul 11, 2022 - Client Support Analyst in New York, NYRecommendCEO ApprovalBusiness Outlook
make my own hours. remote.
They are currently understaffed and the workload is high.
AGIO Reviews FAQs
AGIO has an overall rating of 3.1 out of 5, based on over 105 reviews left anonymously by employees. 39% of employees would recommend working at AGIO to a friend and 36% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
39% of AGIO employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AGIO 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at AGIO to be career development, senior leadership, culture and the cons to be work life balance, compensation, management.