ALLDATA Reviews | Glassdoor

ALLDATA Reviews

Updated Aug 20, 2019

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Found 80 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
62%
Approve of CEO
ALLDATA CEO Satwinder Mangat
Satwinder Mangat
2 Ratings
Pros
Cons
  • "Serious disconnect between upper management and the frontlines(in 10 reviews)

  • "Parent company imposes cultural structure that is at times a poor fit for a technology company(in 7 reviews)

More Pros and Cons
  1. "Business Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Solutions Manager in Jacksonville, FL
    Approves of CEO

    I have been working at ALLDATA full-time for more than a year

    Pros

    Pay and culture is great!

    Cons

    Nothing as of yet besides the typical quirky policies.

    Advice to Management

    Keep your eyes on the prize!

    ALLDATA2019-05-08
  2. "Great Company"

    StarStarStarStarStar
    Former Employee - Customer Support Team Lead in Elk Grove, CA

    I worked at ALLDATA full-time for more than 5 years

    Pros

    Good Morale ,Flexible Hours, Vacation, Caring Leadership

    Cons

    Limited Sick Time & Break Room

    ALLDATA2019-08-20
  3. "Good company, bad software delivery organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Technology in Elk Grove, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ALLDATA full-time for more than 8 years

    Pros

    1. Great products and direction of the overall company. 2. Company level communication is very good. We were always kept informed of what was going on at the company level. This held true for the parent company (AutoZone) as well.

    Cons

    1. The development organization is very inefficient and there is no opportunity for career advancement. 2. Junior level employees in the technology department are severely underpaid for what they do. Some are paid below their positions' pay scale even after a couple of years of employment. Getting increases for deserving employees is almost impossible, and very limited. 3. Career development is completely absent....

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    Advice to Management

    1. Value your employees, pay them accordingly and provide career advancement opportunities. 2. Decide on, and properly/fully implement, your development methodology. 3. Commit to the decisions that you make. 4. Support the development of your employees. If you expect your programmers to engineer software solutions, and design and develop complete applications then coach/teach them to be more than just coders....

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    ALLDATA2019-07-22
  4. "Great Product - Unrealistic Goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Territory Sales Manager in West Palm Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ALLDATA full-time for less than a year

    Pros

    Good income potential Well known product Sells itself Freedom, little micro management

    Cons

    Newer, less know or nonessential software sales goals too high. Lower cost competitors taking business.

    Advice to Management

    Adjust pricing and goals to fit current market conditions

    ALLDATA2019-06-12
  5. "Business Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Solutions Manager in San Antonio, TX
    Disapproves of CEO

    I worked at ALLDATA full-time for more than 3 years

    Pros

    Good Money and flexible hours outside sales

    Cons

    Charge backs when customers dont pay bills or dont think product does what it should,

    Advice to Management

    Reduce charge backs to sales.

    ALLDATA2018-11-14
  6. "Decent Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Elk Grove, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ALLDATA full-time for more than a year

    Pros

    I can work 40 hours a week most weeks People are nice

    Cons

    Company strategy is never communicated down Lack of growth opportunities Salaries are below average

    Advice to Management

    Let us know what you’re working on so we can support you.

    ALLDATA2018-09-16
  7. "Admin Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Elk Grove, CA
    Recommends
    Positive Outlook

    I have been working at ALLDATA full-time for more than 3 years

    Pros

    Great people, positive environment, working with intelligent and creative teams. A true a customer-centric Org with some of the BEST products in the industry - Super Cool!!

    Cons

    Location in Elk Grove may be challenging sometimes.

    Advice to Management

    Continue to invest in your staff, support and encourage creativity and open conversations. More investment for new products.

    ALLDATA2018-06-08
  8. Helpful (2)

    "Great Tecnology but horrible Sales Compensation Plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ALLDATA full-time

    Pros

    Offers Forward thinking products and solutions for the automotive and collision repair industry. Innovative design concepts,. No 1 diagnostics and repair information provider in the world. Good benefits. Many tenured staff.

    Cons

    Short staffed production team - prematurely releasing products with glitches. Horrible Sales Compensation Plan - has changed several times recently to benefit ALLDATA's bottom line making it impossible to earn commissions. Eliminated sales bonuses except for small dollar gift cards once a month. Schizophrenic Sales management - always changing procedures, pricing and practices. Very disruptive. High stress environment...

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    Advice to Management

    Re-evaluate leadership, Offer a Sales Compensation Plan that works and pays. Take a good look at the total of stress and HR complaints. Need to stabilize the environment. Minimize pre-mature release of products.

    ALLDATA2018-02-25
  9. Helpful (2)

    "Horrible Management who are always in a meting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales in Elk Grove, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ALLDATA full-time for more than a year

    Pros

    Close driving distance to my home

    Cons

    Horrible management - EEOC complaints galore

    Advice to Management

    Learn how to manage rather than protecting your butt. HR is the worst!

    ALLDATA2018-03-01
  10. "Team work and management style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ALLDATA full-time

    Pros

    Management style, team work, opportunity to use different systems, possibility to specialize, learning is encouraged

    Cons

    Heavy reliance on manual processes

    ALLDATA2017-12-06
Found 80 reviews