Altice Reviews | Glassdoor

Altice Reviews

Updated April 17, 2019
491 reviews

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2.3
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Michel Combes
203 Ratings

Employee Reviews

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Pros
Cons
  • "We are exactly the opposite and upper management doesn't seem to see the irony" (in 22 reviews)

  • "There is no job security or pay security for that matter" (in 17 reviews)

More Pros and Cons

  1. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - 1YEAR in Hawthorne, NY
    Former Employee - 1YEAR in Hawthorne, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Altice full-time (More than a year)

    Pros

    Very good work conditions for outdoors

    Cons

    Always outdoors no matter the weather

    Advice to Management

    Keep your standards


  2. "pretty good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Manager in Bartow, GA
    Current Employee - Quality Manager in Bartow, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altice full-time (More than a year)

    Pros

    friendly atmosphere and great coworkers

    Cons

    heavy workload but exciting projects

  3. "Very messy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Rockaway, NJ
    Former Employee - Sales Executive in Rockaway, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altice full-time (More than 5 years)

    Pros

    Good money, and the can't complain about free cable and good benefits.

    Cons

    Very unorganized, not hard to make sales but getting them installed is a whole other issue.


  4. "Unfortunate Buyout"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Bossier City, LA
    Current Employee - Customer Service Specialist in Bossier City, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Altice full-time (More than a year)

    Pros

    They offer insurance and benefits

    Cons

    Management, large turnover, no training, salary, very unprofessional, never any positive encouragement since Altice bought Suddenlink... it’s only about money and they don’t care about the customers.

    Advice to Management

    Offer training programs to all employees not just techs. Also advise Regional Managers to be MUCH more professional.


  5. "Field Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Altice full-time

    Pros

    Great place to work. I get a long with my co-workers

    Cons

    None that I can think of right now.

    Advice to Management

    Please offer a package to the rest of legacy Suddenlink and Cablevision employees.


  6. "Information highway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cable Puller in New York, NY
    Current Employee - Cable Puller in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Altice full-time (Less than a year)

    Pros

    Build outdoor fiberoptic backbone for customers.

    Cons

    The starting salary is below new york livable wages.

    Advice to Management

    The salary for cable pullers is to low for new york.


  7. "Great atmosphere of supervisors that motivate you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Altice full-time

    Pros

    Unlimited amount of commission. If you're getting one triple play per day, you're closing in on six figures

    Cons

    It's not easy. Must be prepared to hear 90 "no's" before you get a yes.

  8. "Fast growing fir"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in New York, NY
    Current Employee - Business Analyst in New York, NY

    I have been working at Altice full-time (Less than a year)

    Pros

    The company is on elevated growth mission and gives a lot of importance to employee feedback

    Cons

    Does not has a good cafeteria


  9. Helpful (2)

    "Stay away from this business located in Tyler, TX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial -Customer Care Representative- Tech Support in Tyler, TX
    Former Employee - Commercial -Customer Care Representative- Tech Support in Tyler, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altice full-time

    Pros

    Pay, free coffee, training on how internet, tv cable services work and the troubleshooting involved.

    Cons

    Management, Culture.

    Since Suddenlink was bought out by Altice, there has been a dramatic change. Employees are now being micromanaged as never before. The company has laid-off many and even closed two of their call centers.

    Now, make no mistake, this is a call center and they are now tougher than ever when managing the employees. High turn-over rates. Little to no chance for advancement. Shift bids. This facility operates 27/7.

    The training provided is sub-par. There are a few good people left, but I highly doubt they will stay much longer as the company is adding more responsiblities and not paying any extra money. For instance, commercial tech agents now have to taking billing calls and now are being sort of training on residential calls and their pay is not being increased to help compensate.

    From what I understand, this place was a wonderful place to work at until the take-over showed how greed changes things.

    Advice to Management

    Run.


  10. Helpful (2)

    "Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Representative
    Current Employee - Tech Support Representative
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Altice full-time (More than 5 years)

    Pros

    Free cable. not much else.

    Cons

    New ownership took away sick and personal time. No more holiday check. Unrealistic stats and goals that need to be met. Very high turnover. Outsourcing to other countries.