American Century Investments Reviews | Glassdoor

American Century Investments Reviews

Updated January 19, 2019
143 reviews

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3.6
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American Century Investments President and CEO Jonathan S. Thomas
Jonathan S. Thomas
78 Ratings

Employee Reviews

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Pros
  • "Great work/life balance and do not have to take work home with you" (in 17 reviews)

  • "Great Benefits, very involved in the local community" (in 19 reviews)

Cons
More Pros and Cons

  1. "American Century is keeping pace with a rapidly changing industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time

    Pros

    In a world of fee compression and a fight with index funds for investor dollars, American Century is constantly looking for ways to compete and win. From a focus on ESG investing to the fairly recent ETF offerings, the company is adapting.

    From an on-site perspective, the New York City office is in a spectacular location, just a couple of blocks from Grand Central. The space is modern and bright, with an open office format that took a little getting used to--but people like it. A nice cafe area on the floor has some free snacks and drinks. The Kansas City headquarters are located two blocks off the popular Country Club Plaza, which is a nice perk. The cafeteria in KC has just had a renovation and new food service vendor, and it's greatly improved.

    And as others have written/reviewed here, American Century has a competitive pay structure and better-than-average PTO policies.

    Cons

    There seems to be a "process" for everything at American Century, so decisions tend to take a little longer than they probably could. But that's corporate life, right?

    Advice to Management

    Keep evolving and transforming. It's better to disrupt yourself than to have another company do it for you.


  2. "You can tell which reviews are from HR..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It’s fine, nowhere is perfect especially if you’re working for the man. Great PTO if you’re able to actually unshackle yourself, as everyone is maxed out and yet being asked for more. Generous bonus potential if your manager buys into the idea of rewarding people for pouring their heart and soul into their work.

    Cons

    Some of these reviews are so obviously written by HR, it’s pathetic and comes across as desperate.
    The company is facing both external and internal challenges. Externally, the industry is increasingly competitive and companies need to do things differently to grow, or die. Internally, leadership has zero accountability, so good ideas do not get executed, and then the lower-level employees take the blame for the company not meeting its goals.

    Advice to Management

    Walk the walk.

  3. Helpful (2)

    "Slowly circling the drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer in Kansas City, MO
    Current Employee - Programmer in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Century Investments full-time (More than 3 years)

    Pros

    The company is making strides toward more gender and racial diversity

    Cons

    I think senior management knows the company is dying and they are trying to squeeze every penny out of it for themselves.


  4. Helpful (1)

    "Account Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Century Investments full-time

    Pros

    Great Company to work for

    Cons

    No Cons. Loved my job

    Advice to Management

    Stock market to 30k


  5. Helpful (1)

    "Client Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than a year)

    Pros

    -Management cares about you and your professional growth. They pour into employees who are willing to learn!
    -pay is great
    -people here are fun and kind
    -Bonuses

    Cons

    -Every place has cons but I’d say part of the company have more attention/value than other and it’s clearly felt.

    Advice to Management

    -Make sure the department that may not be of the same value as other know that they matter.


  6. Helpful (1)

    "Great culture with healthy competition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Kansas City, MO
    Current Employee - Specialist in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than 3 years)

    Pros

    -Strong leadership
    -Ability to make a difference in clients lives
    -Managers help you develop your skills
    -Fantastic on boarding training
    -Coworkers are close with each other, work well together and often times friends outside of work

    Cons

    -Desk job that requires extended sitting
    -Tends to be a conservative company which can hinder a positive client experience at times

    Advice to Management

    Continue to create paths for advancement, invest in people and technology


  7. Helpful (1)

    "American Century"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time

    Pros

    Plenty of support from business partners, managers, and colleagues all working toward helping out clients on a daily basis. Ability to move up in the company. Great work/life balance and do not have to take work home with you. PTO is very generous and schedule is consistent.

    Cons

    Talking all day can be exhausting if you are not ready for the consistent talking/discussion.

    Advice to Management

    Ensure your people are happy, especially in a rapidly changing financial environment.

  8. "Leadership mailing it in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in Kansas City, MO
    Current Employee - Portfolio Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Century Investments full-time (More than 3 years)

    Pros

    If you are someone that doesn’t want to work very hard you can come in late, leave early and get paid more than 100 percent of your bonus.

    Cons

    If you are talented, you spend your days surrounded by people that believe they are superstars when they are less than average. The culture is passive aggressive as people that couldn’t work in the mail room at key competitors try and protect their jobs by.

    Advice to Management

    Management doesn’t listen so giving them advice won’t matter. My advice to the top of the company is to be thankful they all kept their jobs because the market went nothing but up since 2010. My advice to the chairman and the institute would be to pay attention. They have a real problem with the top of the company telling them the truth about what is really going on.


  9. Helpful (2)

    "direct sales and service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Sales and Service in Kansas City, MO
    Current Employee - Direct Sales and Service in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than 10 years)

    Pros

    generous PTO, good company match on 401(k), good work environment

    Cons

    the company ended sabbaticals - in the past you got a sabbatical after 7 yrs

    Advice to Management

    make strong effort to recruiting talented employees


  10. Helpful (1)

    "Internal sales representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Century Investments full-time

    Pros

    Great company to work for

    Cons

    None that I can think of