American Century Investments Reviews | Glassdoor

American Century Investments Reviews

Updated May 22, 2018
134 reviews

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3.5
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American Century Investments President and CEO Jonathan S. Thomas
Jonathan S. Thomas
71 Ratings

134 Employee Reviews

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Pros
Cons
  • The health insurance plan isn't the best (few are, right (in 5 reviews)

  • Limited room for growth potential (in 3 reviews)

More Pros and Cons

  1. "Internal sales representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Century Investments full-time

    Pros

    Great company to work for

    Cons

    None that I can think of


  2. "american century"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Century Investments full-time (Less than a year)

    Pros

    used to be a collegial environment, where you were rewarded for your performance

    Cons

    has become more political than previously
    the cost cutting that is being done seems piecemeal & is leaving the employees more worried about their jobs.
    some of the reviews seem so gushy they read like ad-placements from an HR firm.

    Advice to Management

    become more engaged.

  3. "Amazing place to work, culture could not be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Kansas City, MO
    Current Employee - Marketing in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than 10 years)

    Pros

    The people are genuine and hard working. I have never met a personality I didn’t like, which is a huge testament to their HR and hiring process.

    Excellent projects with a lot of variety. Every day is something new and exciting to work on.

    Dividends go to supporting the research of gene-based diseases. At the end of the day isn’t giving back what its all about?

    Cons

    Technology is in the process of major overhaul which makes it an exciting time to be here. Current con is definitely technology but that is in the process of aggressively changing.

    Advice to Management

    Keep it going, you have the right people in place now to drive serious innovation and disruption.


  4. "Great company (depending on the department)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Specialist in Kansas City, MO
    Former Employee - Client Services Specialist in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Century Investments full-time

    Pros

    Adequate potential for growth.
    Overall, great people to work with.

    Cons

    There are managers that are great as direct support for your role in the company. There are also managers that are not. Those type of managers seem to be moving in the company because a) they know someone that can ensure them a management position or b) they have been moved to become someone else's problem.
    Upper management seems to be out of touch with the employees in their department and tend to make decisions based on what would look the best in the eyes ofthe board.
    The awesome benefits that made ACI the premier company to work for has slowly dwindled over the years.

    Advice to Management

    Please remember the employees that make your job a necessity. Please take a look at the stress that seems to be increasing and what you can do, realistically, to help ease that stress.


  5. Helpful (1)

    "Struggling to become a unified company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Systems Analyst in Kansas City, MO
    Former Employee - IT Systems Analyst in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Century Investments full-time (More than 10 years)

    Pros

    It was good enough to work there 18 years as full time FTE in IT. Respectable salary and performance bonuses but becoming less competitive in recent years. When layoffs happened the severence package was always exceptional and it was generally communicated well in advance along with some communication where they would be target and they type of employee they were targeting for retention. You had a chance to voluntarily leave, transform into the desired model or take your chances.

    Cons

    The corporate culture has degraded markedly from the days when Jim Stowers Sr. was at the helm. Gone are the days of annual family picnics and free health care once you've been there 5 years. Sabbaticals came, and went.

    Within IT there is a significant lack of a unified vision and cooperation between teams. Teams are still allowed to procure any tool they can justify even if it duplicates functionality within tools already owned by other teams. Teams implement their own vision while claiming to be in sync with the corporate direction and close coordination with other teams. Teams would often offer services (i.e. reporting tools, service requests systems, remote connection solutions, etc.) already offered by other teams leading to confusion about what the corporate solution or supporting team is.

    Communication between teams is poor and there are ample examples of managers looking to leave a legacy at the expense of cooperation with others. Managers have traded leadership for publishing status reports.

    It's true - you leave a manager and after several years under several managers who were disappointments I did.

    Advice to Management

    Emphasis leadership and a united vision. Evaluate the performance of teams, not individuals, with a focus on how they acted as an integral partner to pursue corporate goals. It's possible teams shouldn't have goals beyond making it clear they role they would play in supporting others to achieve corporate objectives.

    The world changes rapidly, teams should be encouraged to abandon efforts which turn out to have reduced benefits instead of forcing them to complete every stated goal or suffer the consequences. Teams that insist on finishing projects which have had their perceived value surpassed by shifts in technology should be counselled for inefficient use of resources.


  6. Helpful (1)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Support in Kansas City, MO
    Current Employee - Digital Support in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than 10 years)

    Pros

    The culture is like family. Employees are Professional. HR is very helpful to assist advancing your career.

    Cons

    Some benefits change over time, as with any company.

    Advice to Management

    Keep making it fun to go to work every day.


  7. Helpful (2)

    "American Century Investments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than 10 years)

    Pros

    Great company culture and people.

    Cons

    They are slowly reducing benefits.

  8. "We Really Have a Good Thing Going Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than 3 years)

    Pros

    Solid pay overall

    Generous 401(k) match

    Employees who truly care about the company and its future

    Opportunities to grow your professional skill set

    Good locations for all offices globally

    Company is 40% owned by the Stowers Institute for Medical Research--we have a "higher calling" than most asset managers.

    Those who don't see the attributes of the company--or gripe because extraordinary perks that didn't exist elsewhere in the industry are being phased out--probably never worked anywhere else and need more perspective.

    Cons

    Some people here are change-resistant and want to do things how they've always done them. That's why the company began a "breaking inertia" campaign in '17.

    The health insurance plan isn't the best (few are, right?) but it's relatively low cost.

    Needs more ESG-specific funds to attract Millennial investors.

    Advice to Management

    Continue the push into ETFs to broaden investment offering.
    Keep looking for ways to diversify the company from a gender and race standpoint.
    Leverage the Nomura relationship at every turn around the world.


  9. Helpful (1)

    "Great KC Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kansas City, MO
    Current Employee - Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than 3 years)

    Pros

    Company leadership is actively engaged in meeting the demands of this evolving industry. Frequent opportunities for employee development are present via internal training sessions. It is encouraging to see so many long tenured employees with careers that span multiple job functions and decades of service. The people are friendly and there is an emphasis on positive culture and employee well-being. ACI's connection to the Stowers Institute really makes the work personally rewarding. I am excited about being part of a company where I can make a career!

    Cons

    I would like to see more collaboration between the different office locations (NY, CA, MO, etc.). There are some potential interesting areas of overlap regarding the work being done around the company and I don't want to miss out on any efficiencies or opportunities for learning.

    Advice to Management

    Keep communicating with employees and helping us to understand the ways that our company is evolving right now.


  10. "As stellar company - the desire to grow may be changing their culture though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance/Audit in Kansas City, MO
    Current Employee - Compliance/Audit in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Century Investments full-time (More than 10 years)

    Pros

    Great, friendly, hardworking people; good benefits; and a great history.

    Cons

    As the company seeks to grow, the culture is slowing changing, pulling away from its core traditions and high integrity.


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