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American Century Investments

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American Century Investments

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American Century Investments Reviews

Updated Sep 10, 2021

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Found 199 of over 229 reviews

3.9
72%
Recommend to a Friend
88%
Approve of CEO
American Century Investments President and CEO Jonathan S. Thomas
Jonathan S. Thomas
102 Ratings
Pros
  • "Great culture and great benefits(in 22 reviews)

  • "Comfortable work environment with great work/life balance(in 21 reviews)

  • Cons
  • "Not many opportunities for advancement in certain departments, also some teams had managers who were really into favoritism(in 7 reviews)

  • "come to mind(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee

      Great firm

      Sep 10, 2021 - Consultant in Cleveland, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexibility, work life balance, good benefits

      Cons

      resources are limited and projects hard to get prioritized

      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 5 years

      A Firm That Cares

      Jun 18, 2021 - Client Specialist in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      American Century is a great firm to work for with a great family atmosphere to the staff and an excellent location on the Kansas City Plaza, providing access to beautiful architecture and commerce. More than 40% of company profits go to cancer research and research on other genetic diseases like diabetes. At different levels of the sales organization there is strong female leadership in top positions such as manager and VP.

      Cons

      Getting promoted from the Contact Center to other positions is a game of chance. No set formula exists to do so. It can be based off who you know, your interactions and metrics with clients, certifications, or just an image someone has of who fits the open role. On this latter point, coming purely as an observation from my own perspective and not seeking to speak for anyone else, the image of who fills a particular role tends not to include someone who is African American(though there are higher levels AA within the organization) or disabled or someone who has the perception of being disabled. These reflect on the Intermediary Sales side and also work in non-customer service oriented roles involving analytical skill or intellectual curiosity.

      1 person found this review helpful
    3. 5.0
      Current Employee, more than 3 years

      Great Place to Work!

      Aug 28, 2021 - Mareketer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits, Culture, and Work Life Balance

      Cons

      Return to Office keeps getting delayed

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    4. 5.0
      Current Employee, more than 1 year

      Friendly place, lots of learning experiences

      Aug 17, 2021 - Investment Representative in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment, CEO cares about each employee, lots of opportunities to move up

      Cons

      Nothing to say, it's a great place to work

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    5. 5.0
      Current Employee, more than 1 year

      Analyst

      Aug 23, 2021 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      friendly colleagues, good work-life balance, great leadership

      Cons

      none that I've witnessed so far

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    6. 3.0
      Current Employee

      Underpaid

      Aug 31, 2021 - Investment Representative in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, nice foundation of learn set

      Cons

      Underpaid, under appreciated, hard to advance to other areas of the business

      1 person found this review helpful
    7. 2.0
      Former Employee, more than 10 years

      Company culture is suffering in I/T and Operations departments

      May 6, 2021 - Programmer/Analyst in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Profits with a Purpose as portion of ACI revenue goes to the Stower's Institute for Medical Research. Company is offering more products including ETFs which is helping them stay competitive in their industry. Was a great company to work for up until a few years ago.

      Cons

      Company started using Scaled Agile 2 years ago and has had a lot of growing pains. Poor transition from previous process. The CTO is outsourcing 45% of their IT staff and projects are suffering. Experience staff are being overloaded due to this. CTO has vision, but has not been successful at implementation. CTO has brought in a lot of outside senior managers and does not value experienced staff. Poor communication and major disconnect between senior management and staff. Experienced staff are leaving at a high rate because work environment is stressful with new staff not understanding the business and poor work / life balance.

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      8 people found this review helpful
    8. 4.0
      Former Employee

      Great people

      Jul 24, 2021 - Anonymous Employee in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company culture Give back to the community Benefits Sabbatical Vacation

      Cons

      opportunities for advancement Communication between upper, middle management and the worker bees

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    9. 4.0
      Current Employee, more than 3 years

      Nice ppl, cutting edge technology

      Jul 6, 2021 - Senior Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Invest in digital transformation, strong IT teams, lots of new stuff. Large portion of profit goes to cancer research. Diversity.

      Cons

      Lots of offshore / nearshore in IT dept.

      3 people found this review helpful
    10. 3.0
      Current Employee, more than 1 year

      Good company

      Aug 20, 2021 - Senior Developer in Mountain View, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good work life balance and good company culture, located in bay area

      Cons

      lots of reorganization. not sure about the career path and development

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